Macdonald Elmers Court Hotel & Resort

• 5 Service
• 3 Quality
• 4 Satisfaction

Such a lovely day! The spa area wasn’t as nice as the picture but still nice. The spa reception was lovely and everyone working there so friendly. Best massage I’ve ever had! Relaxation room was really lovely and relaxing. The afternoon tea was nice - veggie sandwiches a bit dull. Overall really good value day and we had a such a great time.

Jane Beasley , Hampshire

• 4 Service
• 4 Quality
• 4 Satisfaction

Nice facial and massage. Not hurried. Very pleasant and friendly staff. Good quiet resting room afterwards. We enjoyed it.

Pamela Jones, Worthing

• 4 Service
• 5 Quality
• 5 Satisfaction

Cheerful friendly staff who gave a fabulous back massage and facial. Would highly recommend this to anyone looking to pamper themselves. The pool area was a bit noisy due to being half term so not an area to relax.

Allan Lammas, Kent

• 5 Service
• 4 Quality
• 4 Satisfaction

My daughter and I had a most enjoyable spa day. Both of our spa treatments were exceptional, the staff made sure they were clear of our requirements and gave us treatments to meet our requirements. We were however disappointed that there was not space for loungers round the pool. You had to get out of the pool to initiate the Jacuzzi. Unfortunately the female changing room had been changed to the men’s and there was no toilet roll holder, with the roll on the floor and the step down in the shower is very dangerous which resulted in me nearly slipping and injuring myself (there is no notice telling you of this step). Last, but not least the afternoon tea was delicious, with the best fresh warm scones. You had even ensured I had raspberry jam as I am allergic to strawberries. Nothing seemed too much trouble for your very attentive, welcoming staff. Thank you.

Mandy Gannon , Basingstoke

• 5 Service
• 4 Quality
• 5 Satisfaction

I booked a My Perfect Treat Spa Day quite last minute for myself prior to reading the reviews, however I was pleasantly surprised. After struggling with the lockers in the changing room, I had a wonderful 55 minute treatment with a lovely therapist who was very knowledgeable and was able to offer some really helpful tips on how I could ease the ongoing tension in my back, then I enjoyed the relaxation room and its refreshments for an hour or so, before moving onto the pool and thermal suite. The pool which was a little cooler than I'd have liked after using the thermal suite, but it was so quiet (only 3 other guests were in the pool whilst I was there) and relaxing. I had a stroll around the grounds down to the water's edge, absolutely stunning, and I thoroughly enjoyed my afternoon tea which was served in the bar area in the Manor House, where I was kept company by a very friendly bar man.

Helen C, Hampshire

• 3 Service
• 5 Quality
• 3 Satisfaction

The treatments at this spa were exceptional. I cannot fault the facial or massage. On the other hand, the afternoon tea was below average. The staff were questionable at delivering the output required and the food was very underwhelming. Facilities were dated but okay and the grounds were gorgeous.

Kate Major, Uk