Packages
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Three hours access to the leisure facilities (pool, hot tub, hot stone loungers, relaxation room and gym)
Complimentary use of towels, robe and flip-flops
Complimentary parking
Resorts World VIP discount card
- M
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- F
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1 treatment, 25 minutes
Three hours access to the leisure facilities (pool, hot tub, hot stone loungers, relaxation room and gym)
Complimentary use of towels, robe and flip-flops
Complimentary parking
Gift Vouchers
Purchase towards a package at this venue
Get in touch
Contact us for bookings and advice
Details
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Spa Overview
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Towel and robes provided
Yes
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Lockers available
Yes
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Length of pool
15m
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No. of treatment rooms
6
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Dual treatment rooms
Yes
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Max no. in group
16
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Product house
ESPA and OPI
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Dress for lunch
Yes
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Minimum age
18
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Hotel Overview
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Local attractions
Genting Arena, National Motorcycle Museum, National Conference Centre, National Exhibition Centre, Elmdon Park and Birmingham City Centre
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No. of bedrooms
182
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Check in time
15:00
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Use facilities before check in time
No
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Dress code
Smart/casual
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Disabled access
Yes
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Car parking
Chargeable
Facilities
Swimming pool with hydrotherapy jets
Relaxation area
Outdoor Jacuzzi with lake views
Mosaic hot-stone loungers
Salt cave
Experience shower
Sauna
Gymnasium
There’s a wonderful air of tranquillity in the gorgeous spa here, and it helps even the most frazzled visitors to relax like never before. Here at the exquisite Santai Spa, you can give mind, body and spirit a lift in no time.
Tempt yourself with a look at the list of soothing, rewarding treatments, and prepare to be spoilt right from the start. And you will want to prolong the feel-good factor in the sublime indoor pool.
Whether you’re in the mood for a quick jog or a full-on workout, you can do it in style here at the Genting Hotel. The friendly atmosphere lends itself perfectly to creating the session that will tick all of your boxes.
There’s something wonderfully rewarding about time spent on self-improvement, so be sure to make the most of the excellent facilities. And once you’re happy with your efforts, be sure to relax like never before afterwards.
If you like variety when it comes to choosing a place to eat, you’ll adore time spent at the glorious Genting Hotel. For the ultimate in eclectic dining, head to the wondrous World Bar and savour every moment.
The Sports Bar is perfect for informal pleasures, and there’s a touch of decadence to be savoured at the High Line New York Bar & Grill, and Sky by the Water features mouth-watering afternoon teas (Thurs - Sunday from 12.30pm).
Address:
Genting Hotel Resorts World
Pendigo Way
Birmingham
West Midlands
, B40 1PU
Reviews
Filter Reviews
Staff service & quality
Condition & cleanliness
Overall satisfaction
Spa relaxation day
- 5
- 5
- 5
It was lovely experience really enjoyed my second time going there. Everything is very clean the outdoor balcony Jacuzzi was amazing.
Hena Begum , Birmingham
Great experience
- 5
- 5
- 5
A lovely spa with an amazing view. Staff are very friendly. Overall an amazing experience.
Veronica Annor, Coventry
The Best Ever
- 5
- 5
- 5
I was so pleased with my spa day at Santai Spa,not only did they go above and beyond to reschedule my time slot as I was very late but they didn’t charge me any extra. They were very friendly, polite and patient. The overall spa experience was just amazing. Very relaxing and peaceful - there were very few people which made it even better. Will definitely to be coming back here and I definitely recommend it to anyone who’s thinking of booking.
Mary Mendy, Birmingham
Stunning views from the hot tub
- 5
- 5
- 5
The spa was clean and modern. The staff were friendly and we really felt refreshed by the time we left.
Highly recommend and can’t wait to return.Lorraine Fealy, Solihull
Relaxing Valentine's Treat
- 5
- 5
- 5
Excellent service and facilities, definitely a place I'd recommend. Helpful staff and a great experience.
Matthew Horsley, Birmingham

Traveller Rating
Based on 3557 reviews
What to Expect
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Location
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Sleep Quality
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Rooms
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Service
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Value
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Cleanliness
Traveller Rating
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Excellent (2251)
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Very Good (784)
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Average (307)
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Poor (126)
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Terrible (89)
Great hotel & facilities
Parking - pre-booked with Signature room & easy to access. Check in - excellent Room - nice room, lovely lake view. Very good facilities with mini-bar, iron, Espa toiletries & Nespresso machine......Read more
Rubbish went for the spa couldn’t even get a space waste of money
Terrible couldn’t even use spa as no space not reason why we booked it. Not very helpful it was my moms 50th birthday totally recked it as this was the whole point of going for her to go spa terrible......Read more
Mrs Davis
From entering the car park to checking in our stay has been excellent. The girls on reception could not do enough for us and made our stay very easy for us, helpful is an understatement thank you to......Read more