Palace Hotel Buxton & Spa

• 5 Service
• 5 Quality
• 5 Satisfaction

We’ve been before and enjoyed it but were blown away by the improvements to the spa area and the treatments were even better than they used to be. I had a lymphatic drainage massage and my partner had a back massage and we both felt like jelly after! Staff were so friendly and helpful. The relaxation room was very nice. The facilities are great, pool, steam room and sauna were great as always - although some hooks would be great poolside for clothes/robes etc. The only downside to the package was the lunch, it was the ‘light lunch’ and the options for the sandwiches weren’t great (maybe just not to our tastes!) would have absolutely upgraded to anything else but again the staff in the bar/restaurant were incredibly helpful and friendly.

Bridget Neill, Stockport

• 5 Service
• 3 Quality
• 3 Satisfaction

Our treatments (two each) and therapists were really good. The pool was fine and not busy but only had upright seating. The sauna was out of order but the small steam room was in use. The only place to relax between treatments and using pool etc. was the relaxation room, which was very pleasant. The light lunch was very average - a bland soup, poorly filled sandwiches with a tired salad and some crisps, but there was no difficulty getting a gluten-free version. Changing rooms could have been a touch cleaner but were spacious and airy. Overall we had a very nice chilled day lifted by the excellence of the treatments.

Elizabeth Veal, Hampshire

• 4 Service
• 4 Quality
• 3 Satisfaction

The spa staff were friendly and helpful both during the booking process and the treatment. The treatment rooms were comfortable and relaxing, and the massages very professional. The leisure area had a good size pool which was great for swimming once you acclimatised to the temperature, and there was also a small sauna and steam room. The hotel is a lovely grand building with decent decoration, and good cleanliness. Unfortunately our booking wasn't initially found by reception even though the Spa knew we were coming! However after a short delay we were able to check-in earlier than expected, and the reception staff were helpful. Dinner was self-service carvery, and the food quality was okay, however there was only one vegetarian option of veg lasagne. The location of the hotel is excellent, you can walk into Buxton town centre in 3mins, and the Opera House and historic Baths are just round the corner. Over-all we enjoyed our break and thought it was good value for money.

Alison Chetwynd, Berkshire

• 5 Service
• 5 Quality
• 5 Satisfaction

I enjoyed being pampered. I even got a list of what the lady applies to my face. I'll need to keep it up. My skin felt amazing.

Barbara Brown , Buxton

• 5 Service
• 5 Quality
• 5 Satisfaction

From start to finish it was a excellent day. So relaxed, it wasn't over crowded. The lunch was lovely, the soup was delicious 😃 We will be back.

Tina Webster, Stockport

• 5 Service
• 4 Quality
• 5 Satisfaction

We had a lovely day here, very chilled, staff all very friendly and helpful. Treatments were very relaxing.

Claire Mendel , Ashby