Packages
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2 treatments, up to 50 minutes
Delicious cream tea
Complimentary glass of Prosecco
One hour pre-bookable use of the leisure facilities
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1 treatment, up to 25 minutes
Overnight accommodation
Bottle of Prosecco in your room on arrival
Dinner
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1 treatment, 55 minutes
Glass of Prosecco
Cream tea
One hour pre-bookable use of the leisure facilities
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- S
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2 treatments, up to 50 minutes
Overnight accommodation
Dinner
Breakfast
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- S
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1 treatment, up to 25 minutes
One hour pre-bookable use of the leisure facilities
Complimentary use of towels, robe and slippers
£5 voucher to spend in our spa store
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- S
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1 treatment, up to 25 minutes
Overnight accommodation
Breakfast
Complimentary use of towels, robe and slippers
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- S
Overnight accommodation
Breakfast
Check in from 3pm - Room departure 11am
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- S
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1 treatment, up to 55 minutes
One hour pre-bookable use of the leisure facilities
Complimentary use of towels, robe and slippers
£5 voucher to spend in our spa store
- M
- T
- W
- T
- F
- S
- S
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1 treatment, up to 25 minutes
Overnight accommodation
Dinner
Breakfast
- M
- T
- W
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- F
- S
- S
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1 treatment, up to 25 minutes
Overnight accommodation
Complimentary bottle of Prosecco in your room upon arrival
Dinner
- M
- T
- W
- T
- F
- S
- S
Overnight accommodation
Dinner
Breakfast
Check in from 3pm - Room departure 11am
- M
- T
- W
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- F
- S
- S
Overnight accommodation
Bottle of Prosecco in your room on arrival
1 x 55 minute treatment from a menu for one person
Round of golf for one person
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1 treatment, 1 hour 25 minutes
Traditional afternoon tea or two course spa lunch
Glass of Prosecco
One hour pre-bookable use of the leisure facilities
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- S
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1 treatment, up to 55 minutes
2 Night accommodation
A bottle of Prosecco in your room upon arrival
Evening meal on the first night
Gift Vouchers
Purchase towards a package at this venue
Get in touch
Contact us for bookings and advice
Details
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Spa Overview
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Towel and robes provided
Yes
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Length of pool
18m
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No. of treatment rooms
8
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Dual treatment rooms
Yes
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Max no. in group
24
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Lockers available
Yes
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Product house
Elemis, Jessica, St Tropez and Bare Escentuals
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Dress for lunch
No
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Minimum age
16
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Hotel Overview
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Local attractions
Chester Cathedral, Chester Zoo, University of Chester & Tatton Park
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No. of bedrooms
85
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Check in time
14:00
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Use facilities before check in time
Yes
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Dress code
Smart/casual
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Disabled access
Yes
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Car parking
Complimentary
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Pets welcome
Yes, chargeable
Facilities
Swimming pool
Aroma steam room
Steam room
Spa lounge
Relaxation room
Thermal suite
Rock sauna
Infra red sauna
Ice room
State-of-the-art-Technogym
Ranulf Restaurant
Lounge Bar
Conference and meeting facilities
Three golf courses
Gorgeous treatment rooms and highly skilled exerts are ready and waiting to transport you to paradise at the Macdonald Portal Hotel. As soon as you arrive at this exquisite facility, you just know you will be in for an unforgettable experience.
You will be totally tempted by the extensive range of treatments and therapies that are to be found on the menu. And of course, once you are ready to unwind even further, you will be able savour some quality time in the 18-metre swimming pool.
From the occasional dabbler to the committed athlete, everyone will enjoy their time at this retreat’s highly impressive gym. A great range of state of the art equipment is on hand to give you the perfect workout to match your needs.
In addition to the large picture windows, the top quality Technogym equipment and the welcoming atmosphere, you’ll love the sauna, steam room and the experience showers. Time spent here is always a pleasure.
One visit to the sumptuous Ranulf Restaurant will convince you that stylish dining should always be like this. A wonderful menu features classic dishes using the freshest of ingredients and served with an innovative twist or two.
As well as the finest bounty from land and sea, you will also be tempted by an extensive wine list that complements the meal perfectly. And for pre- or post-dinner drinks, make a date with the elegant Lounge Bar.

Part of Macdonald Hotels & Resorts Group
Address:
Macdonald Portal Hotel & Spa
Cobblers Cross Lane
Chester
Cheshire
, CW6 0DJ
Reviews
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Staff service & quality
Condition & cleanliness
Overall satisfaction
Brilliant weekend away
- 5
- 5
- 5
Went for my Fiancee's birthday. Had a brilliant time, food was great and service fantastic. Room very clean and tidy. Lovely grounds and super views whilst walking around the golf course. Spa was the highlight, very relaxing.
Daniel Parton, Leicester
Spa day for 2
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Excellent service from start to end and the treatments were outstanding .
Afternoon tea was amazing also.Tarnya Barron, Timperley
5* Stay
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Absolutely amazing stay. Perfect for the relaxing break I needed.
Staff are friendly and just a pleasure to be around.
Definitely my go to location from now on.Rebecca Walton , Manchester
Would definitely recommend
- 5
- 5
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I booked the overnight spa break with my mum to celebrate my birthday and I must say the experience was fantastic!!!!
Theophelia Anum, Liverpool
Amazing Experience
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I would just like to say the Macdonald Portal Hotel staff were really welcoming and very cheerful on each day we saw them and very helpful. The service at the bar and restaurant was excellent. The food and dinner were amazing and on point. The room service was excellent as well. Overall me and my husband enjoyed our first anniversary at the hotel. We felt really relaxed and stress free.
Thank you for having us.Saima Amreen , Oldham

Traveller Rating
Based on 2393 reviews
What to Expect
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Location
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Rooms
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Service
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Value
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Cleanliness
Traveller Rating
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Excellent (826)
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Very Good (731)
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Average (405)
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Poor (244)
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Terrible (187)
Do not book here, pay more elsewhere
We booked via spa breaks for a golf and spa night away with my wife’s 2 sister and brother with partners so 4 couples in total, we were all happy that COVID 19 restrictions were in place, us men were......Read more
Very disappointed :(
We booked in on a spa break deal To start with the positives out treatments were before check in on arrival the receptionist was really helpful and let us check in early as our room was ready The......Read more
Spa was terrible.
Even with allowances for covid restrictions/issues it was well below par. No jacuzzi, one sauna out of order, one not turned on so just a pool and one working steam room. 2/6 showers weren’t out of......Read more