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Macdonald Portal Hotel, Golf & Spa

Cobblers Cross Lane, Chester, CW6 0DJ

From £50.00 per person

Our customer rating: 5/5

About

Cheshire is undoubtedly one of the UK’s most beautiful counties, and the glorious Macdonald Portal Hotel is a jewel in its crown. A luxurious retreat set amid some beautiful countryside, this is a go-to destination for anyone seeking high end opulence. As soon as you arrive here, you will start on the gentle, pleasant path to complete and utter bliss.

There’s plenty to see and do in the local area, but checking out the Roman heritage of Chester surely has to be close to the top of the agenda. Family days out at the excellent Chester Zoo are always enjoyable, while the spectacular Chester Cathedral is also worthy of a visit. And of course, you can shop till you drop in the city centre, where you’ll also find museums and art galleries.

Overnight stays at the superb Portal Hotel will soothe the soul. There are 85 sumptuous bedrooms here, as well as a spa offering eight wonderfully tranquil treatment rooms. You’ll also find three excellent golf courses and two eateries that combine elegant surroundings and mouth-watering food.

Please note: This Hotel operates a cashless system.

Popular Facilities

  • Swimming pool
  • Rock sauna
  • Aroma steam room
  • Steam room
  • Spa lounge
  • Relaxation room
  • Thermal suite
  • Infra red sauna
  • Ice room
  • State-of-the-art-Technogym
  • Ranulf Restaurant
  • Lounge Bar
  • Three golf courses

Packages

Bookings & Advice024 7671 6192

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Festive Season - SAVE UP TO 25%

1 Night Indulgent Spa Break for Two

  • 2 treatments, up to 50 minutes
  • Overnight accommodation
  • An allocation towards dinner from the A La Carte menu is included
  • Breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store (minimum spend applies)
  • Check in from 3pm - Room departure 11am
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From £114.50 per person

Festive Season - SAVE UP TO 30%

My Signature Spa Day

  • 2 treatments, 80 minutes
  • Full afternoon tea
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am
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From £149.00 per person

1 Night Spa Break for Two

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Check in from 3pm - Room departure 11am
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From £64.50 per person

My Morning Retreat

  • 1 treatment, up to 25 minutes
  • Lunch
  • Three hours use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrive at 9am
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From £69.00 per person

My Afternoon Escape

  • 1 treatment, up to 25 minutes
  • Full afternoon tea
  • Three hours use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrive at 12pm
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From £74.00 per person

1 Night The Essential Spa Break for Two

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • An allocation towards dinner from the A La Carte menu is included
  • Breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store (minimum spend £50)
  • Check in from 3pm - Room departure 11am
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From £89.50 per person

1 Night Sunday Spa Retreat for Two

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Complimentary bottle of Prosecco in your room upon arrival
  • An allocation towards dinner from the A La Carte menu is included
  • Breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Treatments to be taken on Monday
  • Check in from 3pm - Room departure 11am
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From £89.50 per person

My Perfect Treat Spa Day

  • 1 treatment, up to 55 minutes
  • Full afternoon tea
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am
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From £99.00 per person

1 Night Golf and Spa Break for Two

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • One round of 18-hole golf per adult
  • Dinner allowance towards the A La Carte menu
  • Breakfast
  • Check in from 3pm - Room departure 11am
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Live availability - Book now and your reservation will be instantly guaranteed

From £119.50 per person

2 Night Ultimate Spa Break for Two

  • 1 treatment, up to 55 minutes
  • 2 Night accommodation
  • A bottle of Prosecco in your room upon arrival
  • An allocation towards dinner from the A La Carte menu is included on the first night
  • Afternoon tea on the second day
  • Breakfast each morning
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • A £10 voucher to spend in our spa store (minimum spend applies)
  • Check in from 3pm - Room departure 11am
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Live availability - Book now and your reservation will be instantly guaranteed

From £169.50 per person

My Total Time Out Spa Day

  • 2 treatments, 110 minutes
  • Full afternoon tea
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am
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From £189.00 per person

2 Night Golf and Spa Break for Two

  • 1 treatment, up to 25 minutes
  • 2 Night accommodation
  • Complimentary room upgrade (subject to availability)
  • One round of 18-hole golf per adult
  • Dinner allowance towards the A La Carte menu both evenings
  • Breakfast both mornings
  • Check in from 3pm - Room departure 11am
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From £229.50 per person

3 Night Spa-Cation Break

  • 2 treatments, up to 110 minutes
  • 3 Night accommodation
  • A bottle of Prosecco
  • An allocation towards dinner from the A La Carte menu is included on your day of arrival
  • Afternoon tea on your second day
  • Breakfast each morning
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 voucher to spend in our spa store (minimum spend applies)
  • Check in from 3pm - Room departure 11am
View full details

Live availability - Book now and your reservation will be instantly guaranteed

From £274.50 per person

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Details

Towel and robes providedYes
Length of pool18m
No. of treatment rooms8
Dual treatment roomsYes
Max no. in group24
Lockers availableYes
Product houseElemis, Jennifer Young, Jessica, St Tropez and Bare Escentuals
Dress for lunchNo
Minimum age16
Local attractionsChester Cathedral, Chester Zoo, University of Chester & Tatton Park
No. of bedrooms85
Check in time14:00
Use facilities before check in timeYes
Dress codeSmart/casual
Disabled accessYes
Car parkingComplimentary
Pets welcomeYes, chargeable

Facilities

  • Swimming pool
  • Rock sauna
  • Aroma steam room
  • Steam room
  • Spa lounge
  • Relaxation room
  • Thermal suite
  • Infra red sauna
  • Ice room
  • State-of-the-art-Technogym
  • Ranulf Restaurant
  • Lounge Bar
  • Three golf courses

The Spa

Gorgeous treatment rooms and highly skilled exerts are ready and waiting to transport you to paradise at the Macdonald Portal Hotel. As soon as you arrive at this exquisite facility, you just know you will be in for an unforgettable experience.

You will be totally tempted by the extensive range of treatments and therapies that are to be found on the menu. And of course, once you are ready to unwind even further, you will be able savour some quality time in the 18-metre swimming pool.

The Workout

From the occasional dabbler to the committed athlete, everyone will enjoy their time at this retreat’s highly impressive gym. A great range of state of the art equipment is on hand to give you the perfect workout to match your needs.

In addition to the large picture windows, the top quality Technogym equipment and the welcoming atmosphere, you’ll love the sauna, steam room and the experience showers. Time spent here is always a pleasure.

The Food

One visit to the sumptuous Ranulf Restaurant will convince you that stylish dining should always be like this. A wonderful menu features classic dishes using the freshest of ingredients and served with an innovative twist or two.

As well as the finest bounty from land and sea, you will also be tempted by an extensive wine list that complements the meal perfectly. And for pre- or post-dinner drinks, make a date with the elegant Lounge Bar.

Spa Location

Macdonald Portal Hotel, Golf & Spa

Macdonald Portal Hotel, Golf & Spa

Cobblers Cross Lane
Chester
CW6 0DJ
0844 8799082

Get Directions

Reviews

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Lovely hotel and spa treatments
  • 5 Service
  • 3 Quality
  • 3 Satisfaction

Hotel was lovely and we had a pleasant stay! Spa treatments were brilliant although the leisure facilities are in need of some refurbishment.

Mark Smith, Warrington

Fantastic spa experience.
  • 5 Service
  • 5 Quality
  • 5 Satisfaction

I would recommend this spa to family and friends in a heartbeat. The staff, room and spa services were all outstanding and very professional.

Farhaan H, Yorkshire

Spa day review
  • 4 Service
  • 4 Quality
  • 3 Satisfaction

We were a party of 4 for a Spa day. Staff were attentive and helpful. Robes and towels were provided, but no sizes offered, two were a bit small. More explanation could have been given on the various steam rooms and saunas as to how to use them. Coffee served in bar was slow service. Would have been nice to have a facility to take coffee down to poolside. Lunch was slow, we had to remind staff that we had treatments so they could speed up food delivery. We had allowed 1 hour 30 mins and thought this would be enough, but we did have to rush. One of our group was unhappy with her sandwich, said the filling was minimal and the bread was stale. Others were happy with their food. Not enough time to complain. Treatments were all lovely, staff attentive and rooms very relaxing. Pool area - ceiling was worn and flaking paint. Too many children in the area. Overall the spa was nice for a day out and we would likely return, but not if the price went over £100.

Celia Lyon, Sandbach

Great treatments and therapists, poor facilities
  • 5 Service
  • 3 Quality
  • 2 Satisfaction

Therapists and treatments were great. Other facilities were less than adequate. Poolside beds uncomfortable. Tiles loose and missing in the steam room, one of the saunas shut. Mens changing rooms in need of repairs and cleaning. Tables dirty in the restaurant and bar area. Afternoon tea was ok, however would not order again.

Bethany Dickson, Wirral

Great treatments and therapists, poor facilities
  • 5 Service
  • 3 Quality
  • 2 Satisfaction

Therapists and treatments were great. Other facilities were less than adequate. Poolside beds uncomfortable. Tiles loose and missing in the steam room, one of the saunas shut. Mens changing rooms in need of repairs and cleaning. Tables dirty in the restaurant and bar area. Afternoon tea was ok, however would not order again.

Bethany Dickson, Wirral

Mediocre
  • 3 Service
  • 4 Quality
  • 2 Satisfaction

Room was lovely and big and staff very friendly smooth check in and treatments were great. Sadly service wasn’t great, over and hour and a half wait for a sandwich and salad when only a handful of people in, dinner again was long waits no one asking if you needed more drinks. But staff were very apologetic and we understand this isn’t their fault, staffing issues are hard at the minute and we were not charged any off our extras at check out which made us realise they had noticed we were unhappy with our visit.

Olivia Stone, Cheshire

Good night could have been better…enjoyed the band.
3 / 5

We visited for the Christmas Party Night. The hotel was fantastic and front desk staff were helpful people. In the evening - the food was lovely though a little cold as we waited some time between...... Read more

Pretty terrible
1 / 5

Firstly can I start with arriving - all excited ready for the works Christmas party. Bit of a faff regarding room keys but soon sorted. Decided to order food (lining the stomach) burger and chips £17...... Read more

Great Spa Break
4 / 5

Welcoming and friendly staff. We booked an Indulgent Spa Break and our experience in the spa was top notch and a special mention to Sam who was an exceptional therapist. Our room was spacious and...... Read more