Macdonald Botley Park Hotel & Spa

• 4 Service
• 3 Quality
• 4 Satisfaction

Amazing treatments, polite staff, good size pool, new sauna, steam room (takes a while to heat up - was cold at 6.30am). All a bit tired - broken chair, split cushions, table seen better days. Plenty of loungers and chairs but it can get quite busy and they don't stop people hogging the beds with their towels when they're having a treatment which means sometimes you're fighting for a space. Changing room has no spinner or wet costume bags. Lockers didn't work. Showers had great pressure and lovely Elemis products. Hairdryers. Robes and slippers provided on spa days but if you want a fresh towel you have to walk back to reception. Nowhere to drop your used towel in the spa either so you have to leave it there (as some did) or take it back to reception. Good hours (6am until 10pm if I recall correctly but quite a few children late afternoon/early evening due to it being one of the Peppa Pig/Paultons partner hotels. All in all, good value for money. Thanks to all the staff.

Naomi Levy, Hertfordshire

• 5 Service
• 5 Quality
• 4 Satisfaction

This was my first time at this spa. The staff were friendly and welcoming and gave us a tour of the facilities. The spa was adequate but no Jacuzzi. The afternoon tea was delicious and plentiful and the massage was to die for. I very much enjoyed the relaxation room and the complimentary herbal teas. I enjoyed my visit - it was a great price for what you got. I would definitely go again.

Brenda Stephens, Eastleigh

• 5 Service
• 5 Quality
• 5 Satisfaction

This was my first spa experience but I just loved it. The massage was amazing as I feel very renewed and revived. I just want to do this again soon.

Anyuta Khoza, Chichester

• 4 Service
• 3 Quality
• 4 Satisfaction

Hotel, spa and staff were all lovely. The 2 treatments we had each (massages and facials) were great. Breakfast was a tasty buffet breakfast, including hot food and continental. Some negative point were that they had run out of robes and slippers both times we went for our treatments. There was no working Jacuzzi at the swimming area. Lastly (not that this was the hotels fault) but we were woken up at 4.30am for over an hour because the couple next door were having very loud cuddles...

Emma Riedlinger , Twickenham

• 5 Service
• 5 Quality
• 5 Satisfaction

Due to a mix up re communications we arrived to find the pool, sauna and steam room were out of action due to repair This was a terrible disappointment. Charly the spa manager came to our rescue and we enjoyed 2 fabulous treatments (1 facial and 1 best foot forward) and we have been invited back for another session when I am next in the South.

Christine Houghton , Rotherham

• 5 Service
• 2 Quality
• 4 Satisfaction

Lovely relaxing break away from the usual day to day stresses. The pool area was a bit disappointing as not an environment that you would want to sit and read your book in and the sauna wasn't in use. Also no Jacuzzi. We were lucky that the weather was nice so spent a fair bit if time outside.

B Smith, Yateley