East Sussex National Hotel, Golf Resort & Spa

• 5 Service
• 5 Quality
• 5 Satisfaction

We stayed here with friends in April 2023. Three of us played golf on the East Course, which was challenging but maintained to a very high standard. Our partners enjoyed a treatment in the spa and full use of the facilities. Everything, including dinner and breakfast was exceptional and we would definitely use this hotel again.

Lee Norman, Shoreham by Sea

• 2 Service
• 4 Quality
• 3 Satisfaction

Enjoyed the day, however a little confusing at times. The spa is quite spread out either side of reception area. On arrival we were not made aware we had been allocated a time for afternoon tea, not explained the options of eating in the spa lounge from a box, or get changed and go to the main hotel for the full afternoon tea presentation. Our 25 minute treatments included in the package lasted between 15 and 20 mins. We had booked simultaneously but on arrival, we were advised they had a staff shortage and were told our treatments would be an hour apart. One of the steam rooms and also the aromatherapy room were not working. However, the staff were friendly and helpful and the grounds are lovely to look out over from the hotel. The changing rooms are roomy, well laid out and to a high standard. There are free tea and coffee facilities in the spa reception, although milk needs to be asked for and is poured into a cup for you.

Nikki Brooks, Haywards Heath

• 5 Service
• 4 Quality
• 4 Satisfaction

Absolutely cannot recommend this place enough. Was 1st visit and I'll definitely be back - exceptional stunning grounds and greeted by friendly reception staff, dinner booked and everything explained clearly and efficiently. Spa and health centre clean and welcoming with great facilities, massive pool, steam room, sauna got the robe and slippers. Complimentary drinks and had our treatment that was included in the deal - Alla my therapist was wonderful and my facial was so relaxing. Dinner and breakfast again included in the price was great and plenty of it - overall I'd give this place 9 out of 10 as just a few staffing issues over dinner service but they were young and overrun and trying so hard and always remained polite. If you want a getaway from everyday hustle and bustle this is the place for you - great value for money and we felt we'd been away for days not just for the 24 hrs.

Sian Perry, Eastbourne

• 4 Service
• 3 Quality
• 4 Satisfaction

I enjoyed the whole experience, the only disadvantage was the showers situated before the pool (they are in dire, need of renovation). Otherwise the spa package was great.

Natacha Gordon, Brighton

• 4 Service
• 4 Quality
• 4 Satisfaction

We had a lovely overnight stay at the East Sussex National Hotel. We'd booked the Celebration Package, which included cream tea, Rhassoul treatment (non-therapist mud treatment), 3 course dinner, bed and breakfast. The staff were welcoming and the room was nice. All the food we had was a good quality and the spa/pool etc. Is lovely to spend a few hours (we wished we were staying longer!)

Lorraine Prescott, Maidstone

• 5 Service
• 5 Quality
• 5 Satisfaction

What a lovely, relaxing day! Friendly staff. Great facilities. I especially loved the tranquility room. So peaceful and a lovely place to relax. Good facilities. The salt and oil scrub was a lovely treatment. My skin felt amazing after. Lovely therapist that delivered the treatment.

Chris Nash, Seaford