Down Hall Country House Hotel, Hertfordshire

Packages

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Spa Days (4)
Spa Breaks (1)
Spa Deals (2)
Spa Vouchers (5)

Spa Deal - SAVE 24%

Twilight Spa

Days available

2 treatments, up to 35 minutes
£24 allowance dinner from our Grill Room menu
Two hours use of the leisure facilities
Complimentary use of towels, robe and slippers

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From £95.00 per person

Spa Deal - SAVE 15%

1 Night Simply Spa Break

Days available

1 treatment, up to 25 minutes
Overnight accommodation
Evening meal up to the value of £24 per guest
Full English breakfast

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From £127.00 per person

Mini Spa Day

Days available

1 treatment, up to 25 minutes
Two hours use of the leisure facilities
Complimentary use of towels, robe and slippers
Arrival from 10am

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From £55.00 per person

Eden Spa Retreat

Days available

2 treatments, up to 35 minutes
Afternoon tea or £20 allowance towards lunch
Two hours use of the leisure facilities
Complimentary use of towels, robe and slippers

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From £85.00 per person

Deluxe Spa Day

Days available

2 treatments, up to 1 hour 20 minutes
Afternoon tea or lunch
Four hours use of the leisure facilities
Complimentary use of towels, robe and slippers

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From £175.00 per person

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Purchase towards a package at this venue

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Details

Spa Overview
Towel and robes provided

Yes
No. of treatment rooms

4
Dual treatment rooms

Yes
Max no. in group

12
Lockers available

Yes
Product house

ESPA , Jessica and Mii
Dress for lunch

Yes
Minimum age

18

Hotel Overview
Local attractions

Audley End House, Colchester Zoo and Duxford Air Museum
No. of bedrooms

98
Check in time

15:00
Use facilities before check in time

Yes
Dress code

Smart/casual
Disabled access

Yes
Car parking

Complimentary
Pets welcome

Yes, dogs - chargeable

Facilities

Hydro therapy pool

Gymnasium

Moodlit sauna

Tennis courts

Experience showers

Relaxation room

Steam room

The Grill Room

Decadence is par for the course at the Eden Spa, where you can unwind without a care in the world. As soon as you arrive here, you will start to feel your mind, body and spirit sinking into indulgence mode.

There’s a tempting range of delicious treatments ready and waiting to please you, so take a little time and choose those which float all your boats. Then, when you’re in the mood for more relaxation, spend some quality time in the hydropool.

The hotel’s superb gym features a wide range of state of the art Technogym equipment, so it’s easy to enjoy the ultimate workout. The atmosphere is friendly and welcoming, and it’s suitable for visitors of all standards.

If you’d rather be in the great outdoors, savour a long walk or a strenuous jog in the hotel’s extensive grounds. And if you’re in the mood for some competition, spend an hour two honing your skills on the tennis court.

Exceptional retreats always offer exceptional dining options, and Down Hall is no exception. The hotel’s flagship restaurant, the AA Rosette-awarded Grill Room takes English cuisine onto a whole new level, so be sure to spend some time here.

Afternoon tea is a speciality, so if you’re in the mood for the ultimate foodie indulgence all you have to do is ask. Another added temptation will be outdoor picnics, which the hotel will prepare for you to enjoy in the grounds.

Get Directions

Address:

Down Hall Country House Hotel
Matching Road
Hatfield Heath
Bishop's Stortford
Hertfordshire , CM22 7AS

Reviews

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SpaSeeker

TripAdvisor

5/5

5 out of 5

SpaSeekers
customer rating

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out of 5

Staff service & quality

out of 5

Condition & cleanliness

out of 5

Overall satisfaction

Nice little spa

5 Service
5 Quality
5 Satisfaction

The Spa appears to be relatively new, everything was very clean, staff very welcoming. Steam room, sauna, Jacuzzi and relaxing room all very enjoyable. Treatments were good, lovely lava shell massage and rose quartz facial would recommend both. One negative is the size of the changing rooms, quite small although they do have individual changing areas which was a welcome change. £20 for 2 hours spa use is good value. Would recommend.

Debbie Wood, Harlow

Excellent value and service

5 Service
5 Quality
5 Satisfaction

This was my first time here and the staff were all very friendly and helpful. The spa facilities were excellent and the treatments also excellent. Very good value for money and I shall be returning and recommending to others.

Maggie Langhorn, Essex

Brilliant

5 Service
5 Quality
5 Satisfaction

My daughter and I had a lovely day at the spa. It was clean and relaxing. The afternoon tea was very nice and then we had a walk round the grounds and garden. We sat in the lounge in front of a lovely fire then went back for our treatments at 4pm.
The whole day was fantastic and we will definitely be returning next year.

Linda Crispin, Bishops Stortford

Wonderful relaxing day

5 Service
5 Quality
5 Satisfaction

I visited the spa with my friend as we were celebrating her birthday.
The staff were all very friendly, accommodating and efficient from the moment we arrived until the moment we left.
Spa facilities were very clean and tidy and we were given a full tour before being shown into the changing rooms where we were given a locker, robe, slippers and a towel.
When our treatments were due a member of staff came to find us and took us into the treatment rooms.
I had a 30 minute facial which was very relaxing.
After this we went into the hotel for afternoon tea. The service was very prompt, staff were very polite and the food lovely.
I would definitely recommend this experience to others and will be back to visit.

Tanya Hunt, Hertfordshire

Amazing

5 Service
5 Quality
5 Satisfaction

It is with great pleasure I write this review! I booked a overnight stay and spa for my mums 60th and all I can say is WOW! We have had the most amazing weekend and will DEFINITELY be back!
Firstly over all the value for money was second to none! The therapist in the spa were friendly and very welcoming, our treatments were also great and performed with real professionalism! The wet spa was clean and totally relaxing!
The hotel it’s self was also beautiful! Well maintained and the rooms we stayed in where out of this world with everything we needed!
We had dinner and breakfast in the Grill Room! Both our meals were fantastic! I wish I could remember the name of the lady who served us because she is a real credit to the team! She made us laugh and was extremely attentive!
Overall a fantastic experience! We all loved every minute of it!

Louise Wallis , Leicester

Traveller Rating

Based on 2182 reviews

What to Expect

Location
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Service
Value
Cleanliness

Traveller Rating

Excellent (798)
Very Good (659)
Average (373)
Poor (200)
Terrible (152)

Anniversary stay

We enjoyed our stay at Down Hall. The hotel is in an excellent location and is a beautiful building that has been modernised where needed to provide a comfortable stay while keeping its......Read more

Awful

Where do I start. Down Hall was one of the worst hotels we have stayed at. We know we are not alone in thinking this because we spoke to other couples who thought the same. On arriving there was......Read more

The hotel manager is beyond rude!

The spa is fully booked for six months but the website provides time slots to book daily which is deceiving. Made a complaint to the hotel manager and he was beyond rude! Told me it’s not deceiving......Read more

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Down Hall Country House Hotel

Bishop's Stortford, Hertfordshire

It’s time to indulge!

About

Located in a tranquil spot close to the Essex/Hertfordshire border, the majestic Down Hall Country House Hotel is a favourite retreat for all lovers of luxury. Set amid 110 acres of picturesque countryside, this is a paradise that will soothe the soul from the moment you walk through the door.

Popular Facilities

Packages

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Twilight Spa

1 Night Simply Spa Break

Mini Spa Day

Eden Spa Retreat

Deluxe Spa Day

Gift Vouchers

Get in touch

Details

Facilities

The Spa

The Workout

The Food

Address:

Down Hall Country House Hotel Matching Road Hatfield Heath Bishop's Stortford Hertfordshire , CM22 7AS

Reviews

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SpaSeekers customer rating

Nice little spa

Debbie Wood, Harlow

Excellent value and service

Maggie Langhorn, Essex

Brilliant

Linda Crispin, Bishops Stortford

Wonderful relaxing day

Tanya Hunt, Hertfordshire

Amazing

Louise Wallis , Leicester

Traveller Rating

What to Expect

Traveller Rating

Anniversary stay

Awful

The hotel manager is beyond rude!

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Down Hall Country House Hotel
Matching Road
Hatfield Heath
Bishop's Stortford
Hertfordshire , CM22 7AS

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