Bannatyne Health Club & Spa York

• 5 Service
• 5 Quality
• 5 Satisfaction

Me and my daughter had the delight of spending the day at Bannatyne Spa York It was bought as a gift from my daughter for Mother’s Day. And I have to be honest I wasn’t looking forward to it one bit because of the rude and horrible experiences that I have had at several other Bannatyne spas. But I didn’t want to upset my daughter and not go as it was a chance of spending some quality time with her. But when we arrived we was greeted with a lovely smile from the receptionist and the security guard and the receptionist showed us around and told us where we can go and showed us all the things that we could do before we had are treatment and she said if we needed any help we could just come and find her. Thank you to the ladies that did are treatment you where both really professional and kind and you both made are experience a real enjoyable 1 and I am looking forward to booking next spa day with yourselves at Bannatyne spa York.

Donna Fitzpatrick , York

• 5 Service
• 4 Quality
• 5 Satisfaction

Superb, from the moment we entered the premises, greeted very professionally, steam room, sauna, pool, relax room all clean and being well used. The back massage for both of us was excellent, highlight of day. Great day, will definitely be back.

Kathryn Brown, Hull

• 5 Service
• 5 Quality
• 4 Satisfaction

Massage was great. Asked for extra pressure and the lady did it spot on. Facilities really good and the staff were lovely. Only down side is not being able to take your phone by the pool. I wanted to listen to my music (through ear buds) and read my book (kindle on phone) but couldn't.

Leanne Room., York

• 5 Service
• 5 Quality
• 4 Satisfaction

I visited the spa recently with my partner and the facilities are very good and very clean. We had a couple of treatments a neck, shoulder, and back massage and a scalp massage both members of staff who did the massage were professional and did a good job. The only issue I had was the pool which seemed to be more like a leisure centre in its operations with kids swimming lessons and seemed to be open to the public which kind of ruins the relaxing ambience after a massage. Just a minor issue to what was overall a positive experience and I would return for the quality of the treatments and facilities alone.

Karl Benecke, Bradford

• 5 Service
• 5 Quality
• 5 Satisfaction

Early morning start for a very relaxing Elemis facial treatment followed by time in the relaxation room. We used the gym, swimming pool, steam room, sauna & Jacuzzi. The cafe serves breakfast, smoothies and lunch. We bought a delicious smoothie, then later had lunch which was also really nice. Overall a relaxing experience, we could take our time, not rushed, would visit again.

Joanne Mahon, North Yorkshire

• 5 Service
• 3 Quality
• 2 Satisfaction

On the whole it was pretty average and did not feel blissful. The massage was good, the pool facilities were average and it was crowded from club members. We had the lunch which was average as well. Jacket potato and soup seemed bog standard from the ‘blissful’ phrase. Seems excessive to hire towels and robes for £10, no moisturiser provided after swimming and generally felt uncomfortable. All the staff were very friendly and polite.

Lucy Johnson, York