InterContinental London - The O2

• 5 Service
• 5 Quality
• 5 Satisfaction

Beautiful surroundings and not too crowded even for the weekend. Loved the high-end oriental vibe. Therapists were able to customise our treatments as we wanted to avoid the chemical peel. Very relaxed.

Karen Brunas, London

• 5 Service
• 5 Quality
• 1 Satisfaction

I could not fault the staff at the spa for being friendly and helpful. However, the swimming pool was overrun with children firing water pistols between 1.00pm and 4.00pm when we left the spa. We have often been to this spa and love the surroundings and the treatments but this spoilt it for us yesterday. I know it is school holidays now but the spa advertises that children are not in the pool between 11.00am and 3.30pm. However this was not the case and the staff asked them not to use the water pistols but once they had gone back to reception out they came again.

Heather Thomas, St Albans, Hertfordshire, UK

• 4 Service
• 5 Quality
• 5 Satisfaction

My experience of the treatment in this spa was nothing short of amazing. Staff members were warm and professional. However communication can be improved as certain member of the receptionist did not seem very professional in their manner of speech and failed do add on the discount which they had advised was going to be given which caused a lot of delay in our checking out.

Jessica A, London

• 5 Service
• 5 Quality
• 5 Satisfaction

Spa staff were very friendly. Excellent service and masseuse was professional and exceeded my expectations. Can’t remember the wonderful lady’s name but it began with a H. She gave me an unreal Swedish massage and hydrating facial. The hotel’s facilities were great - consisting of a swimming pool, relaxation pool, sauna and steam room. A peaceful, serene atmosphere provided us with the ultimate spa experience. I am very satisfied with my stay/ treatments at both the hotel and spa.

thania khan, kettering

• 5 Service
• 5 Quality
• 5 Satisfaction

I really thank the team because direct booking from the hotel is more expensive. The spa treatment we had and the location of our room was amazing with both Riverside and O2 view! I highly recommend everyone. Thank you SpaSeekers.

Ece Cinar, London

• 4 Service
• 5 Quality
• 4 Satisfaction

I enjoyed my spa session here, I was gifted vouchers and opted for the facial. I thought the facilities were very clean and relaxing and staff were very friendly. The only thing I would change is to request the staff wear masks when providing close contact services, or ask the client if they would prefer they were masked. I understand it’s no longer a legal requirement but I felt uncomfortable having the staff member breathing over my face during the 30 minute facial, I could feel the air on my face and it did take away from the experience. Still a very lovely evening and I would return.

Sho Oshun, London