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Macdonald Portal Hotel, Golf & Spa Chester, Cheshire

Cheshire is undoubtedly one of the UK’s most beautiful counties, and the glorious Macdonald Portal Hotel is a jewel in its crown. A luxurious retreat set amid some beautiful countryside, this is a go-to destination for anyone seeking high end opulence. As soon as you arrive here, you will start on the gentle, pleasant path to complete and utter bliss.

There’s plenty to see and do in the local area, but checking out the Roman heritage of Chester surely has to be close to the top of the agenda. Family days out at the excellent Chester Zoo are always enjoyable, while the spectacular Chester Cathedral is also worthy of a visit. And of course, you can shop till you drop in the city centre, where you’ll also find museums and art galleries.

Overnight stays at the superb Portal Hotel will soothe the soul. There are 85 sumptuous bedrooms here, as well as a spa offering eight wonderfully tranquil treatment rooms. You’ll also find three excellent golf courses and two eateries that combine elegant surroundings and mouth-watering food.

Recommended Spa Packages

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SpaSeekers Exclusive

Exclusive Spa Day for Two

Days available:

  • 2 treatments, up to 50 minutes
  • Delicious cream tea
  • Complimentary glass of Prosecco
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 retail voucher to spend in our spa store
  • 20% OFF any additional treatments pre-booked
  • Arrival from 10am

 

Prices from £99.00 per package

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Spa Deal

The Indulgent Spa Day

Days available:

  • 1 treatment, 55 minutes
  • Glass of Prosecco
  • Cream tea
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 voucher to spend in our spa store (Minimum spend £50)
  • 20% OFF any additional treatments pre-booked
  • Arrival from 10am

 

SAVE UP TO 47%

Prices from £79.00 per person

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Spa Deal

New Year New You Spa Day

Days available:

  • 1 treatment, 1 hour 20 minutes
  • Glass of Prosecco
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 retail voucher to spend in our spa store
  • 20% OFF any additional treatments pre-booked
  • Arrival from 10am

 

SAVE UP TO 52%

Prices from £79.00 per person

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Spa Deal

1 Night Valentine's Spa Break for Two

Days available:

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Complimentary Elemis gift per room while stocks last
  • Bottle of Prosecco in your room on arrival
  • Dinner
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 voucher to spend in our spa store (minimum spend £50)
  • Please note: No cancellations permitted - non transferable and non refundable
  • Check in from 3pm - Room departure 11am

 

SAVE UP TO 58%

Prices from £79.50 per person

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Spa Deal

1 Night Indulgent Spa Break for Two

Days available:

  • 2 treatments, up to 50 minutes
  • Overnight accommodation
  • Dinner
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store (minimum spend applies)
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

SAVE UP TO 25%

Prices from £104.50 per person

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The Midweek Essential Spa Day

Days available:

  • 1 treatment, up to 25 minutes
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store
  • 20% OFF any additional treatments pre-booked
  • Arrival from 10am

 

Prices from £39.00 per person

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Twilight Spa Evening

Days available:

  • 1 treatment, up to 25 minutes
  • Sparkling glass of Prosecco
  • Four hours use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 voucher to spend in our spa store
  • 20% OFF any additional treatments pre-booked
  • Arrive at 4pm

 

Prices from £39.00 per person

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1 Night Spa Break for Two

Days available:

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £54.50 per person

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The Essential Spa Day Plus

Days available:

  • 1 treatment, up to 55 minutes
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store
  • Arrival from 10am

 

Prices from £59.00 per person

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1 Night The Essential Spa Break for Two

Days available:

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Dinner
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store (minimum spend £50)
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £79.50 per person

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1 Night Sunday Spa Retreat for Two

Days available:

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Complimentary bottle of Prosecco in your room upon arrival
  • Dinner
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Treatments to be taken on Monday
  • Check in from 3pm - Room departure 11am

 

Prices from £79.50 per person

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1 Night Escape and Play Spa Break

Days available:

  • Overnight accommodation
  • Bottle of Prosecco in your room on arrival
  • 1 x 55 minute treatment from a menu for one person
  • Round of golf for one person
  • Evening meal
  • Breakfast
  • Full use of the leisure facilities
  • £5 voucher to spend in our spa store, £50 minimum spend
  • Check in from 3pm - Room departure 11am

 

Prices from £99.50 per person

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The Luxurious Spa Day

Days available:

  • 1 treatment, 1 hour 25 minutes
  • Traditional afternoon tea or two course spa lunch
  • Glass of Prosecco
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 voucher to spend in our spa store (Minimum spend £50)
  • 20% OFF any additional treatments pre-booked
  • Arrival from 10am

 

Prices from £109.00 per person

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2 Night Ultimate Spa Break for Two

Days available:

  • 1 treatment, up to 55 minutes
  • 2 Night accommodation
  • A bottle of Prosecco in your room upon arrival
  • Evening meal on the first night
  • Afternoon tea on the second day
  • Breakfast each morning
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • A £10 voucher to spend in our spa store (minimum spend applies)
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £149.50 per person

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3 Night Spa-Cation Break

Days available:

  • 2 treatments, up to 1 hour 50 minutes
  • 3 Night accommodation
  • A bottle of Prosecco
  • Evening meal for two on your day of arrival
  • Afternoon tea on your second day
  • Breakfast each morning
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £10 voucher to spend in our spa store (minimum spend applies)
  • Check in from 3pm - Room departure 11am

 

Prices from £244.50 per person

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Gift Vouchers

Buy a voucher towards a package at this venue

Prices from £25.00

Contact us for bookings and advice

024 7671 6192 9am - 7pm Mon - Fri9am - 5pm Sat Send an enquiry Send group enquiry

Spa Details

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The Spa

Gorgeous treatment rooms and highly skilled exerts are ready and waiting to transport you to paradise at the Macdonald Portal Hotel. As soon as you arrive at this exquisite facility, you just know you will be in for an unforgettable experience.

You will be totally tempted by the extensive range of treatments and therapies that are to be found on the menu. And of course, once you are ready to unwind even further, you will be able savour some quality time in the 18-metre swimming pool.

The Workout

From the occasional dabbler to the committed athlete, everyone will enjoy their time at this retreat’s highly impressive gym. A great range of state of the art equipment is on hand to give you the perfect workout to match your needs.

In addition to the large picture windows, the top quality Technogym equipment and the welcoming atmosphere, you’ll love the sauna, steam room and the experience showers. Time spent here is always a pleasure.

The Food

One visit to the sumptuous Ranulf Restaurant will convince you that stylish dining should always be like this. A wonderful menu features classic dishes using the freshest of ingredients and served with an innovative twist or two.

As well as the finest bounty from land and sea, you will also be tempted by an extensive wine list that complements the meal perfectly. And for pre- or post-dinner drinks, make a date with the elegant Lounge Bar.

Facilities

  • Swimming pool
  • Steam room
  • Relaxation room
  • Rock sauna
  • Ice room
  • Ranulf Restaurant
  • Conference and meeting facilities
  • Unisex facilities
  • Aroma steam room
  • Spa lounge
  • Thermal suite
  • Infra red sauna
  • State-of-the-art-Technogym
  • Lounge Bar
  • Three golf courses
Spa Overview
Towel robes provided Yes
Length of pool 18m
No. of treatment rooms 8
Dual treatment rooms Yes
Max no. in group 24
Lockers available Yes
Product house Elemis, Jessica, St Tropez and Bare Escentuals
Dress for lunch No
Minimum age 16
Hotel Overview
Local attractions Chester Cathedral, Chester Zoo, University of Chester & Tatton Park
No. of bedrooms 85
Check in time 14:00
Use facilities before check in time Yes
Dress code Smart/casual
Disabled access Yes
Car parking Complimentary
Pets welcome Yes, chargeable

Part of Macdonald Hotels & Resorts Group


Macdonald Portal Hotel & Spa
Cobblers Cross Lane
Chester
Cheshire , CW6 0DJ

Customer Reviews


SpaSeekers Customers

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
5* Stay

Rebecca Walton , Manchester

Absolutely amazing stay. Perfect for the relaxing break I needed.
Staff are friendly and just a pleasure to be around.
Definitely my go to location from now on.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Would definitely recommend

Theophelia Anum, Liverpool

I booked the overnight spa break with my mum to celebrate my birthday and I must say the experience was fantastic!!!!

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Amazing Experience

Saima Amreen , Oldham

I would just like to say the Macdonald Portal Hotel staff were really welcoming and very cheerful on each day we saw them and very helpful. The service at the bar and restaurant was excellent. The food and dinner were amazing and on point. The room service was excellent as well. Overall me and my husband enjoyed our first anniversary at the hotel. We felt really relaxed and stress free.
Thank you for having us.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Overnight spa and golf

Nicola Reddington, Solihull

Fantastic. Lovely hotel and golf course. Excellent value for money too. The staff were lovely and the rooms huge! Two king size beds which were incredibly comfortable. Will be going again.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Fabulous

Liz, Preston

The spa and the hotel was amazing. Great value for money. Lovely location and the staff were very helpful and friendly.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction

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Traveller reviews


TripAdvisor Traveller Rating:

Overall Rating

Based on 2317 reviews

What to Expect:
  • 4.5Location
  • 4.0Sleep Quality
  • 4.5Rooms
  • 3.5Service
  • 3.5Value
  • 4.5Cleanliness
Traveller Rating:
  • Excellent (814)
  • Very Good (719)
  • Average (394)
  • Poor (226)
  • Terrible (164)
1 of 5 stars

“Very Dusty Rooms.”

January 23, 2020 - ade_bev - Dartford, United Kingdom

Room not cleaned fully. Lots of dust build up, not just a days worth, the room allocated had not seen a duster in a while. The pillows were falling apart, disgusting condition. Complaint made to...... Read more

1 of 5 stars

“Doesn’t improve”

January 22, 2020 - Brilotsa - Essex

I’ve been coming here for a while and was going to give this review the title of ‘it doesn’t get any better’ but I thought that could be taken as a compliment. Every aspect of this hotel is average...... Read more

1 of 5 stars

“So bad we didn't even stay. ”

January 20, 2020 - thomasmisssophiet - Buckley, United Kingdom

I think the pictures will explain the following review. We booked this through an external spa website, originally to go to the MacDonald Hill Valley hotel however upon arriving there, we were told...... Read more