Macdonald Portal Hotel, Golf & SpaChester, Cheshire

Part of Macdonald Hotels & Resorts Group


TripAdvisor Traveller Rating:

Overall Rating Based on 1941 reviews

SpaSeekers Guest Rating: (54 reviews) (54 reviews)

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024 7671 6192 9am - 7pm Mon - Fri9am - 5pm Sat Send an enquiry Send group enquiry

Facilities

  • Swimming pool
  • Steam room
  • Relaxation room
  • Rock sauna
  • Ice room
  • Ranulf Restaurant
  • Conference and meeting facilities
  • Unisex facilities
  • Aroma steam room
  • Spa lounge
  • Thermal suite
  • Infra red sauna
  • State-of-the-art-Technogym
  • Lounge Bar
  • Three golf courses
Read more about this spa

Location

Macdonald Portal Hotel & Spa
Cobblers Cross Lane
Chester
Cheshire , CW6 0DJ

The spa

Gorgeous treatment rooms and highly skilled exerts are ready and waiting to transport you to paradise at the Macdonald Portal Hotel. As soon as you arrive at this exquisite facility, you just know you will be in for an unforgettable experience.

You will be totally tempted by the extensive range of treatments and therapies that are to be found on the menu. And of course, once you are ready to unwind even further, you will be able savour some quality time in the 18-metre swimming pool.

The workout

From the occasional dabbler to the committed athlete, everyone will enjoy their time at this retreat’s highly impressive gym. A great range of state of the art equipment is on hand to give you the perfect workout to match your needs.

In addition to the large picture windows, the top quality Technogym equipment and the welcoming atmosphere, you’ll love the sauna, steam room and the experience showers. Time spent here is always a pleasure.

The food

One visit to the sumptuous Ranulf Restaurant will convince you that stylish dining should always be like this. A wonderful menu features classic dishes using the freshest of ingredients and served with an innovative twist or two.

As well as the finest bounty from land and sea, you will also be tempted by an extensive wine list that complements the meal perfectly. And for pre- or post-dinner drinks, make a date with the elegant Lounge Bar.

SpaSeekers Customers Reviews (54)

We found 54 guest reviews for Macdonald Portal Hotel, Golf & Spa, Chester

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Hens Galore

Maxine Shaw, Staffordshire

The Spa was excellent. Everyone thoroughly enjoyed the pamper, from the aqua aerobics, which provided plenty of laughs,to the sauna,spa and relaxation room. Which was fab.
The hotel itself, however, we were not so impressed with. The bar area, although staff were excellent, there was a long delay for food. There was a wedding that day, but there should be extra kitchen staff to deal with that. At the very least we should have been made aware that there was a 45 minute delay for food. That being said, we thoroughly enjoyed the day, and I left one very happy hen. Thanks.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Fantastic day

Jess Dawson, Stoke on Trent

Booked the spa day for my mums birthday, it was a fantastic day, the staff were amazing and very knowledgeable on the products they use, we had the lime and salt rub treatment and sole delight foot treatment they were both brilliant. On arrival we upgraded our package the include afternoon tea for £20 it did not disappoint. The whole hotel is beautiful and so relaxing can't recommend this place enough!

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Revived-Ready for Summer

Jackie Jones, Flintshire

FROM ARRIVING AT THE GATES I WAS SUPER IMPRESSED WITH THE GROUNDS AND DRIVE UP TO THE HOTEL.
THE WAY TO THE SPA WAS WELL SIGNPOSTED AND THE RECEPTION LOOKED VERY PROFESSIONAL, CLEAN AND TIDY.
THE STAFF FROM FIRST CONTACT WERE EXCEPTIONAL.
I THOROUGHLY ENJOYED MY TIME AT THE SPA AND WILL BE REVISITING.
THE THERAPISTS WERE GREAT AND MAINTAINED A PROFESSIONAL AND KEEN STANDARD. I WILL BE RECOMMENDING OTHERS ON MY EXPERIENCE. THANK YOU.


  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Fantastic Day

Lauren Gale, Cheshire

Went for my mum's birthday/mothers day celebration and what a fantastic day. Arrived for 11.15 was given towels robes and slippers staff were very friendly. Had a back massage booked for 11.30 which was fantastic really relaxing. Has a lovely chill out room to go in after your message with candles lovely music and iced water we loved it. The pool sauna, ice room, steam room were all great went in several times throughout the morning. We had afternoon tea booked for 2.30 which everything was on perfect time and wow was it a treat! Tasty sandwiches amazing scones fresh cream and jam and a good variety of cakes with an extra of Prosecco. All in all we had a fantastic day and would definitely return. Thank you Macdonald Portal Hotel.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
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Great value spa day

Sarah Wilson, U.K.

On arrival, staff were friendly and helpful. Facilities (pool, sauna etc were quiet and clean. Afternoon tea was lovely and restaurant staff again we're friendly and helpful. Complimentary tea/coffee/water and fruit were available in the lounge area throughout the day. We all really enjoyed treatments (full body massage and facials) relaxation lounge was calm.
We enjoyed the day and felt it was great value.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction

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When you need to get away from it all, you’ll find an oasis of peace and quiet right here in rural Cheshire. The Macdonald Portal Hotel is the perfect destination for both delightful days and wonderful weekends.

As well as plenty of amenities and activities to offer both guests and visitors, there is also some dramatic surrounding countryside. Close to Chester and within easy reach of Manchester and Liverpool, this really is a must-visit.

Summer Retreat Spa Day

Days available:

  • 2 treatments, 50 minutes
  • Glass of Prosecco
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

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Prices from £39.00 per person

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Cream Tea Spa Day

Days available:

  • 1 treatment, up to 30 minutes
  • Cream tea
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

SAVE UP TO 44%

Prices from £40.00 per person

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Exclusive Spa Day for Two

Days available:

  • 2 treatments, up to 50 minutes
  • Delicious cream tea
  • Complimentary glass of Prosecco
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

SAVE UP TO 40%

Prices from £99.00 per package

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The Spa Day

Days available:

  • 1 treatment, up to 25 minutes
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

Prices from £49.00 per person

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Daddy Day Care Spa Day

Days available:

  • 1 treatment, 50 minutes
  • Burger and bottle of Peroni
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

Prices from £59.00 per person

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Celebratory Spa Day

Days available:

  • 1 treatment, up to 25 minutes
  • Afternoon tea
  • Sparkling glass of Prosecco
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Minimum 8 guests
  • 1 in 10 guests goes FREE
  • Arrival from 10am

 

Prices from £65.00 per person

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The Indulgent Spa Day

Days available:

  • 1 treatment, up to 55 minutes
  • Cream tea and a glass of Prosecco
  • £5 voucher to spend in our spa store
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

Prices from £79.00 per person

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1 Night Spa Break for Two

Days available:

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £79.50 per person

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The Luxurious Spa Day

Days available:

  • 2 treatments, up to 1 hour 25 minutes
  • Afternoon tea
  • Glass of Prosecco
  • £5 voucher to spend in our spa store
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

Prices from £99.00 per person

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1 Night Indulgent Spa Break for Two

Days available:

  • 1 treatment, up to 55 minutes
  • Overnight accommodation
  • Evening meal
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in our spa store (minimum spend applies)
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £124.50 per person

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The Ultimate Spa Day

Days available:

  • 2 treatments, up to 1 hour 50 minutes
  • Afternoon tea
  • Glass of Prosecco
  • £10 voucher to spend in our spa store
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival from 10am

 

Prices from £149.00 per person

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1 Night Luxurious Spa Break for Two

Days available:

  • 2 treatments, up to 1 hour 25 minutes
  • Overnight accommodation
  • Glass of Prosecco after your treatment
  • Evening meal
  • Award-winning breakfast
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • £5 voucher to spend in the spa store (minimum spend applies)
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £149.00 per person

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2 Night Ultimate Spa Break for Two

Days available:

  • 2 treatments, up to 1 hour 50 minutes
  • 2 Night accommodation
  • A bottle of Prosecco in your room upon arrival
  • Evening meal on the first night
  • Afternoon tea on the second day
  • Breakfast each morning
  • Full use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • A £10 voucher to spend in our spa store (minimum spend applies)
  • 1 in 10 guests go FREE Sun - Thurs
  • Check in from 3pm - Room departure 11am

 

Prices from £274.50 per person

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Prices from £25.00


Spa Overview
Towel robes provided Yes
Length of pool 18m
No. of treatment rooms 8
Max no. in group 48
Lockers available Yes
Product house Elemis, Jessica, St Tropez and Bare Escentuals
WIFI Yes chargeable
Dual treatment rooms Yes
Minimum age 16
Dress for lunch No
Hotel Overview
Local attractions Chester Cathedral, Chester Zoo, University of Chester & Tatton Park
No. of bedrooms 85
Check in time 14:00
Use facilities before check in time Yes
Dress code Smart/casual
Disabled access Yes
Car parking Complimentary

Read the guest reviews

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