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Details
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Spa Overview
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Towel and robes provided
Yes
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Length of pool
10m
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No. of treatment rooms
3
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Dress for lunch
Yes
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Disabled access
Yes
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Max no. in group
10
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Minimum age
16
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Hotel Overview
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Local attractions
The Quayside, The Tyne Bridge, The Discovery Museum, Theatre Royal. St.James' Park, St. Nicholas Cathedral and The Great North Museum
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No. of bedrooms
251
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Check in time
15:00
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Use facilities before check in time
Yes
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Dress code
Smart/casual
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Disabled access
Yes
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Car parking
Chargeable
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Pets welcome
No
Facilities
Swimming pool
Jacuzzi
Steam room
Gymnasium
Hawthorns Restaurant
The gorgeous Mineral House Spa provides the backdrop to an experience that you’ll want to repeat again and again. There’s a delicious air of serenity here, so forget your tensions and unwind in style.
You’ll find yourself tempted by the comprehensive list of treatments which can be savoured here. And once you’ve been thoroughly spoilt, make a date with the magnificent 10-metre pool and relax even further.
The gym here offers a pleasingly warm welcome and is suitable for visitors of all standards. Creating the perfect workout is easy here, thanks to a superb selection of free weights and Technogym equipment.
Whether you’re here for a few minutes or an intensive session lasting a few hours, you will be able to enjoy every single moment. And once you feel you’re earned a rest, be sure to spend some recovery time in the gorgeous steam room.
As you might expect from a prestigious city centre hotel, the flagship restaurant at the Crowne Plaza Newcastle is a diner’s delight. Hawthorns is a brasserie-style establishment that offers a menu that’s packed with innovative temptations.
Meals here feature fresh, locally-sourced ingredients served with a notably elegant flourish. And of course you will be able to choose from an extensive wine list to complement the occasion in style.
Address:
Crowne Plaza Newcastle Stephenson Hotel
Mineral House at Crowne Plaza Hotel
Stephenson Quarter , Hawthorn
Newcastle upon Tyne
Tyne and Wear
, NE1 3SA
Reviews
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Staff service & quality
Condition & cleanliness
Overall satisfaction
Mineral spa & lunch del
- 5
- 5
- 5
Oh my goodness from start to finish I was looked after, spoilt rotten and pampered. I booked this deal as a birthday gift to my mother and she fully enjoyed the whole experience. A huge thank you to the spa staff, therapists, bar and restaurant staff who made the whole experience for a couple of novices fantastic and a day to remember. The facilities, therapy’s, food and drink were all amazing. My thanks to you all xxx
Tracy Adams, Gateshead
A treat for my daughter
- 5
- 5
- 5
I visited Crown Plaza for a "spa day out" with my two daughters, it was my youngest's 50th birthday. Upon arriving we were met by the spa staff who made us most welcome. We changed into our swimwear and enjoyed a swim. This was followed by our spa treatments, my daughters both enjoyed a back massage and I had a facial. This was very relaxing and we all felt very relaxed. We ended our treat with a lovely lunch in the hotel and went home having really enjoyed our day.
Maureen Buckley , Gateshead
Birthday Treat
- 5
- 5
- 5
Booked for four friends as a gift for a birthday in our group. Had a very warm welcome and was impressed by the facilities and cleanliness. The staff and treatments were lovely, as was afternoon tea.
Hollie Flynn, Tyne and Wear
Relaxing time
- 5
- 5
- 5
Enjoyed an excellent mid week spa day, massage and afternoon tea. Small but very pleasant spa facilities. Massage was lovely. Service in the restaurant a bit slow considering how empty it was but overall a very relaxing and enjoyable experience! Hope to do it again.
Jennifer, Newcastle upon Tyne
Really worth it
- 5
- 5
- 5
Beautiful hotel and facilities clean. Food was of a very good standard and plenty of options to choose from.
Staff were very attentive and the treatments were excellent. One of the best spa days I have had. Would definitely book again.Hilary Dennett, South Shields

Traveller Rating
Based on 2158 reviews
What to Expect
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Location
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Sleep Quality
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Rooms
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Service
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Value
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Cleanliness
Traveller Rating
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Excellent (1303)
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Very Good (521)
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Average (171)
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Poor (90)
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Terrible (73)
Stressful 2 day stay
Stayed in a family room on the 9th & 10th April 2022. Check inn 3pm arrived at 5pm sofa bed not set up and reception informed me it would be all sorted on our return. Arrived back around 8:15pm and......Read more
Good location shame about the breakfast
Good location if you’re going to the arena, but it’s expensive for a very ordinary room and parking is ten pounds per night. Admittedly the Saturday night price we paid is premium and would have been......Read more
Beautiful clean hotel
The crown plaza Newcastle is a beautiful modern hotel. Rooms are spacious and bed extremely comfortable. All of the staff in the hotel were extremely helpful especially front of house, and......Read more