Booking experience very good and simple. Treatments that were included in the package were good I also paid extra for a Swedish body massage which was excellent. Hydrotherapy and pool area nice, would recommend using the salt inhalation room. No real WOW factor at Lifehouse which is a shame. Therapists and other staff polite but quite transactional in relation to service. Small things would make a difference i.e more water stations around the spa and include hot drinks in the relaxation area. The grounds of the spa are lovely and I am sure would be amazing in the summer.