Beautiful, relaxing décor. Friendly, welcoming, helpful staff. Facilities fantastic - lovely pool with soft lighting, Jacuzzi, steam room and separate men's and women's saunas. No problem dealing with my special dietary requirements for lunch. Relaxing facial and massage and then file and polish pedicure - huge range of varnish colours to choose from. Nice "chilling" area where we had our treatments, to just snooze - good range of teas and some nibbles. If I lived nearer, I would go back in a heart beat. I certainly hope to return one day. Highly recommended.