Booked through SpaSeekers for first time and booking process was really easy the spa booked my appointment time and my partners golfing time and our dinner appointment however the times didn't suit so we changed via hotel this was not a problem at all. Got a phone call from the hotel to say the golf course was unplayable so I said I wanted the 30 pounds for the golf put towards a spa treatment for my partner. Hotel tried to say they would give me 10 pounds unhappy with this I contacted SpaSeekers and they were amazing they went to the hotel and argued my case and they got my partner a spa treatment for free. The hotel was nice a bit dated but clean which personally I am.happy to ignore the dated theme as long as the hotel is clean and friendly which it was. Spaseekers were amazing from start to finish and I will 100 percent book through them again outstanding service and so customer focused.