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Down Hall Country House HotelBishop's Stortford, Hertfordshire

TripAdvisor Traveller Rating:

Overall Rating Based on 1834 reviews

SpaSeekers Guest Rating: (8 reviews) (8 reviews)

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024 7671 6192 9am - 7pm Mon - Fri9am - 5pm Sat Send an enquiry Send group enquiry

Facilities

  • Hydro therapy pool
  • Moodlit sauna
  • Experience showers
  • Steam room
  • Gymnasium
  • Tennis courts
  • Relaxation room
  • The Grill Room
Read more about this spa

Location

Down Hall Country House Hotel
Matching Road
Hatfield Heath
Bishop's Stortford
Hertfordshire , CM22 7AS

The spa

Decadence is par for the course at the Eden Spa, where you can unwind without a care in the world. As soon as you arrive here, you will start to feel your mind, body and spirit sinking into indulgence mode.

There’s a tempting range of delicious treatments ready and waiting to please you, so take a little time and choose those which float all your boats. Then, when you’re in the mood for more relaxation, spend some quality time in the hydropool.

The workout

The hotel’s superb gym features a wide range of state of the art Technogym equipment, so it’s easy to enjoy the ultimate workout. The atmosphere is friendly and welcoming, and it’s suitable for visitors of all standards.

If you’d rather be in the great outdoors, savour a long walk or a strenuous jog in the hotel’s extensive grounds. And if you’re in the mood for some competition, spend an hour two honing your skills on the tennis court.

The food

Exceptional retreats always offer exceptional dining options, and Down Hall is no exception. The hotel’s flagship restaurant, the AA Rosette-awarded Grill Room takes English cuisine onto a whole new level, so be sure to spend some time here.

Afternoon tea is a speciality, so if you’re in the mood for the ultimate foodie indulgence all you have to do is ask. Another added temptation will be outdoor picnics, which the hotel will prepare for you to enjoy in the grounds.

SpaSeekers Customers Reviews (8)

We found 8 guest reviews for Down Hall Country House Hotel, Bishop's Stortford

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Wonderful relaxing day

Tanya Hunt, Hertfordshire

I visited the spa with my friend as we were celebrating her birthday.
The staff were all very friendly, accommodating and efficient from the moment we arrived until the moment we left.
Spa facilities were very clean and tidy and we were given a full tour before being shown into the changing rooms where we were given a locker, robe, slippers and a towel.
When our treatments were due a member of staff came to find us and took us into the treatment rooms.
I had a 30 minute facial which was very relaxing.
After this we went into the hotel for afternoon tea. The service was very prompt, staff were very polite and the food lovely.
I would definitely recommend this experience to others and will be back to visit.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Amazing

Louise Wallis , Leicester

It is with great pleasure I write this review! I booked a overnight stay and spa for my mums 60th and all I can say is WOW! We have had the most amazing weekend and will DEFINITELY be back!
Firstly over all the value for money was second to none! The therapist in the spa were friendly and very welcoming, our treatments were also great and performed with real professionalism! The wet spa was clean and totally relaxing!
The hotel it’s self was also beautiful! Well maintained and the rooms we stayed in where out of this world with everything we needed!
We had dinner and breakfast in the Grill Room! Both our meals were fantastic! I wish I could remember the name of the lady who served us because she is a real credit to the team! She made us laugh and was extremely attentive!
Overall a fantastic experience! We all loved every minute of it!

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Highly recommend

Jackie Hrath, Essex

Visited for an afternoon spa package including afternoon tea.
I had mini facial, which was fabulous - my beautician was very experienced and ESPA products used which were lovely. My friend had the massage which she also said was lovely. All facilities are very modern and luxurious, steam and sauna and a fabulous Jacuzzi, relaxation chairs. Only one thing not good was my friends towel was very tatty has a massive rip. But all in all very enjoyable.
The afternoon was ok - all nice and fresh - why do every place always give 2 scones each - that’s really too much to eat at the same sitting. Plenty of tea refills.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Perfect afternoon

Amanda Vega , Borehamwood

We'd been waiting for a while to escape the kids and feel like ladies again. The afternoon was perfect. Friendly staff. Lovely facilities. Wonderful treatments and a delicious tea to end the day. Will definitely be booking again and recommending as it was a great deal.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction
Eden spa Down Hall

Steph Hodges, WALTHAM CROSS

Really lovely experience good massage relaxing not to busy went on a Sunday. Polite friendly staff . Clean and welcoming. I would attend this spa again in the future.

  • Service of staff & quality of treatments
  • Condition of spa and overall cleanliness
  • Overall satisfaction

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Located in a tranquil spot close to the Essex/Hertfordshire border, the majestic Down Hall Country House Hotel is a favourite retreat for all lovers of luxury. Set amid 110 acres of picturesque countryside, this is a paradise that will soothe the soul from the moment you walk through the door.

You’ll want to spend time soaking up the history of a hotel that has roots dating back to the 12th century, but of course there’s plenty more to see and do in the area. Colchester Zoo and Duxford Air Museum are both worth a visit, while there’s plenty of retail therapy to be savoured at both Bishop’s Stortford and Harlow.

Overnight stays at Down Hall are a particular pleasure, with almost a hundred fabulous rooms waiting to welcome you. The Eden Spa offers four delicious treatment rooms and all the tranquillity you’ll ever need, while there’s a gym and tennis courts for the more active visitor. And when you need sustenance, the Grill Room’s innovative menu will tempt you like never before.

Twilight Spa

Days available:

  • 2 treatments, up to 35 minutes
  • £24 allowance dinner from our Grill Room menu
  • Two hours use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Arrival at 5pm

 

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Prices from £85.00 per person

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1 Night Simply Spa Break

Days available:

  • 1 treatment, up to 25 minutes
  • Overnight accommodation
  • Two course dinner in the Grill Room
  • Full English breakfast
  • Two hours use of the leisure facilities
  • Complimentary use of towels, robe and slippers
  • Check in from 3pm - Room departure 11am

 

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Prices from £127.00 per person

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1 Night Baby Moon Spa Break

Days available:

  • 2 treatments, 1 hour 50 minutes
  • Overnight accommodation
  • Two course dinner in the Grill Room
  • Full English breakfast
  • Two hours use of the leisure facilities
  • Bath Butler Gift
  • Complimentary use of towels, robe and slippers
  • Check in from 3pm - Room departure 11am

 

Prices from £170.00 per person

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Prices from £25.00


Spa Overview
Towel robes provided Yes
No. of treatment rooms 4
Dual treatment rooms Yes
Max no. in group 12
Lockers available Yes
Product house ESPA , Jessica and Mii
Dress for lunch Yes
Minimum age 18
Hotel Overview
Local attractions Audley End House, Colchester Zoo and Duxford Air Museum
No. of bedrooms 98
Check in time 15:00
Use facilities before check in time Yes
Dress code Smart/casual
Disabled access Yes
Car parking Complimentary
WIFI Yes
Pets welcome Yes, dogs - chargeable

Read the guest reviews

Traveller reviews


TripAdvisor Traveller Rating:

Overall Rating

Based on 1834 reviews

What to Expect:
  • 4.0Location
  • 4.0Sleep Quality
  • 4.0Rooms
  • 4.0Service
  • 3.5Value
  • 4.0Cleanliness
Traveller Rating:
  • Excellent (633)
  • Very Good (588)
  • Average (321)
  • Poor (175)
  • Terrible (117)
1 of 5 stars

“Rude!!”

July 15, 2018 - Stephanie B -

I spoke with the reception staff and the so called “reception manger” over the phone who were RUDE and disrespectful. I had booked a room through a dog friendly website and they said as I booked it...... Read more

5 of 5 stars

“Made my weekend away from home extremely comfortable”

July 14, 2018 - Lílian L -

Stayed in the Down Hall Hotel for 3 days ( weekend ) due to work. The room was very comfortable and clean. The staff made the stay very pleasant, espacially Adam who was very helpful during my stay...... Read more

3 of 5 stars

“Bring your own fan!”

July 12, 2018 - Gabriella s -

I stayed in a beautiful feature room. The room was stunning and very spacious. It was very clean as was the rest of the hotel. Unfortunately there is absolutely no air conditioning in the hotel. This...... Read more

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