This was the first time I have ever been to a spa day, I really didn't know what to expect. When I arrived I was welcomed and given a tour along with a full explanation of everything there was on offer. I must admit at first I was a little intimidated, but all the staff were so helpful and friendly that I relaxed in to it very quickly. I already have recommended Champneys Springs to some of my friends and I would definitely go again. A tip for any one new to this is, if you have booked a package like a top to toe day, request a copy of the times of the treatments you’re booked in for. If you want to change them it is easer to do this before the day. Mind you I went on a busy Sunday, so it probably wouldn't be a problem at other times of the week.