Everything was brilliant compared to other spas. Breakfast choice was fantastic as was the three course dinner. The towels were large bath sheets instead of small towels, and were thick and fluffy. Every member of staff we saw said good morning and were nice. The massage was relaxing and not rushed. The spa facilities were clean, on the small side but good for us. I can imagine when busy it would be frustrating, but there were not many of us. The room was clean and large.