Best Western Premier Yew Lodge Hotel Derby, Derbyshire

It was lovely.
The back and neck massages were so professional, as was the mini manicure and pedicure.
The staff were so professional too.
I will go again, and definitely recommend it.

• Service of staff & quality of treatments
• Condition of spa and overall cleanliness
• Overall satisfaction

Excellent and friendly right from the minute we arrived.
Lovely room that was clean and well equipped.
Our treatments were divine. We opted for the neck, shoulder and back massage.
The spa was spotless and everything was in full working order. The pool was particularly good as although only 10 metres in length, it is rectangular in size enabling lengths to be done.
Our 3 course meal was great and the service was friendly and attentive.
Breakfast the next day was plentiful with a good selection of everything you can think of including an American pancake making machine!!
We checked out at 11am but the hotel were happy for us to take advantage of the spa facilities again for as long as we wanted to. All in all, a fantastic spa package. We will definitely go again especially if the great offer is still available!!

• Service of staff & quality of treatments
• Condition of spa and overall cleanliness
• Overall satisfaction

Everything was brilliant compared to other spas. Breakfast choice was fantastic as was the three course dinner. The towels were large bath sheets instead of small towels, and were thick and fluffy. Every member of staff we saw said good morning and were nice. The massage was relaxing and not rushed. The spa facilities were clean, on the small side but good for us. I can imagine when busy it would be frustrating, but there were not many of us. The room was clean and large.

• Service of staff & quality of treatments
• Condition of spa and overall cleanliness
• Overall satisfaction

My partner and I stayed here on the 11th of March for 1 night. I booked it as a surprise for my partners 21st birthday. With it being her 21st I thought I would email the hotel to see if they could decorate the room with balloons for when we got there. The hotel offered me an upgraded room and birthday balloons for a very reasonable price, which I was more than happy with paying. The rooms were clean and tidy.

All the staff were fantastic and wished her a Happy Birthday when we went for our evening meal at Marco's Restaurant. The 3 course meal that we had was exceptional.

Would highly recommend and will go back at some point.

• Service of staff & quality of treatments
• Condition of spa and overall cleanliness
• Overall satisfaction

Me and my friend went to this spa for an over night stay. The deal was £70 for 25min spa treatment, use of the facilities, also a 3 course evening meal and breakfast and the over night stay in a standard room.

The evening meal was lovely and the staff all very helpful. I wish I could say the same about breakfast but it was a bit of a let down compared to the evening meal.

The spa it's self was very nice and well maintained, couldn't find a fault with anything. The treatments we had where lovely, facial and back and shoulder massage, so relaxing we nearly fell to sleep.

Over all it was lovely and affordable too.
Would definitely recommend.

• Service of staff & quality of treatments
• Condition of spa and overall cleanliness
• Overall satisfaction