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Bannatyne Spa HotelBury St Edmunds, Suffolk

Part of Bannatyne Group


TripAdvisor Traveller Rating:

Overall Rating Based on 547 reviews

SpaSeekers Guest Rating: (151 reviews) (151 reviews)

Contact us for bookings and advice

024 7671 6192 9am - 7pm Mon - Fri9am - 5pm Sat Send an enquiry Send group enquiry

Facilities

  • Swimming pool
  • Sauna
  • Steam room
  • Spa bath
  • Unisex facilities
  • Relaxation areas
  • Lounge
  • Bar & Restaurant
  • 20 acres of woodland grounds
Read more about this spa

Location

Bannatyne Spa Hotel
Horringer Court
Horringer Road
Bury St Edmunds
Suffolk , IP29 5PH

The spa

Getting away from it all is a must at the stunning Bannatyne Spa Hotel Bury St Edmunds, so you can relax right from the start. A great range of treatments designed to leave you looking good and feeling wonderful will tempt and delight you.

There is a wonderfully relaxing air to be savoured here, so you can forget all about stress and embrace indulgence instead. And when you’re fully pampered, why not try a complete de-stress in the sauna or swimming pool?

The workout

As soon as you set foot in the Health Club at Bannatyne Spa Hotel Bury St Edmunds, you will know that you’re in for something special. Exercise can be as gentle or as full-on as you want, thanks to a great range of equipment that will suit all tastes.

Whether you’re in the mood to run a marathon on the treadmill or simply to spend five minutes on the cross-trainer, you can do so in style here. And once you’re ready to unwind, try the pool or maybe spend some quality time in the steam room.

Please note: The Health Club is not permitted to use on spa days.

The food

The food is taken just as seriously as the indulgence at Bannatyne Spa Hotel Bury St Edmunds, so you can expect some real treats when mealtimes come around. The restaurant has been awarded an AA Rosette, and it offers a stunning range of delicious temptations.

From light bites to full-on dining extravaganzas at all times of the day, this wonderful Suffolk retreat has it all. And of course you can expect to choose from an imaginative selection of wines to accompany your lunches and dinners.

SpaSeekers Customers Reviews (151)

We found 151 guest reviews for Bannatyne Spa Hotel, Bury St Edmunds

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Spar review

Cynthia Prins, Cambridge

The initial booking was made but then they realised they could not fit in 4 people. They looked for somewhere close by with the same type of deal which was excellent.
We did not manage to arrive in time due to a detour for fallen trees which meant we missed our treatments. They really went out of their way to accommodate us and arranged for us to have our treatments later during the day which was excellent. The spa also managed to fit us in for lunch even though the day was so busy. There were 94 people for the day for treatments .
The team were excellent in accommodating us and the service was brilliant.
Julia Gritton who evaluated what products of ELEMIS we should use was excellent. She made us feel so important as the most customer . She was really brilliant in her customer care and should be highly valued in her job.

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Hen Party Overnight Stay

Sue Long , Haddiscoe

We came here for a Hen Party as a mixed age group of 15 adults . Mandy @ SpaSeekers dealt with our initial enquiry & she was excellent nothing was too much trouble & the booking process was completed with ease. The Hotel is in a lovely setting & the staff are very accommodating & friendly . Adam in the Restaurant/Bar was exceptional very amusing & fab customer service . Our only criticism would be the chairs in the dining room which are very shabby when everywhere else has been refurbished or decorated . Would definitely recommend SpaSeekers for booking to my friends & Bury Bannatyne's as a great place for a Hen Weekend .

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Faultless

Amy Dryden , Chelmsford

We had an absolutely perfect mid week spa break. The staff are lovely and extremely accommodating. The food was outstanding. The rooms are adorable and clean. The facilities were great, especially the gym. The spa was beautiful and treatments were professional and relaxing. The whole experience was faultless and exceptional value for money.

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Great value

Simon, Sudbury

Great day very relaxing amazing food too!

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Relaxed and chilled

Vicky Tibbs , Essex

3 of us went to Clarice House for a spa day. Included in our package was an 1/2 hour treatment, but we also booked extra treatments. The whole experience was great, we even managed to get a lunch booking and the food was lovely. We all left feeling extremely relaxed and pampered. Thank to everyone for making our day so enjoyable.

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Lovely Day had by all us girls.

Wendy Arthur, leigh-on-Sea

Would like to say we all had a fantastic relaxing time yesterday. The staff, treatments, spa area and the lunch we had was lovely. A big thank you to everyone at the spa.

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60th birthday treat!

Viv Maddams, Norwich

I thoroughly enjoyed my spa experience with my sister-in-law. We found the facilities relaxing and various. The lunch was delicious and the treatments were excellent. I would especially like to thank Joanne for her professional, caring attitude.

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Lovely Day

Claire Thompson, Norwich

We had a lovely day at Clarice House Bury St Edmunds.
We could not fault the Spa really all was great.
The Treatments were amazing and we all said that the massage and facials were one of the best we have had.
Lunch was really nice and a lot more than we expected so that was a bonus.
The staff were all friendly enough who did the treatments and could not fault them.
Slight rush at checking in and we were not shown round the facilities but I think that was because our 1st treatments were booked in at 9am so we were being called for them before we had introduction but that was the only slight negative but that was to do with us arriving at 8.45am and not earlier, all other staff were friendly and helpful.
Spa was clean and tidy and we truly had a relaxing pampered day!! Thank you we will definitely go again and through SpaSeekers as it was a great deal!

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Excellent!

Carmel, Kettering

Great experience. Helpful staff, food was amazing even made a special desert for my mum. Treatments were so relaxing. Excellent value for money, would recommend!

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A beautiful birthday treat

Cheryl Herman, Mattishall Norfolk

This was mine and daughter's first experience of a Spa Day and Clarice House Bury St Edmunds was the perfect place for novices such as us. The attentive service throughout the whole day was exemplary and we both felt thoroughly pampered. The staff are so kind and welcoming from the moment we stepped through the door.
I cannot thank you enough for making my daughter’s birthday present special.
I will definitely consider booking again.

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Excellent

Karen Simpson, Essex

Brilliant day, can't fault Clarice House in any way only....that the day is not long enough! Can't wait to go back.

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Brilliant Day

carol smith, cambridge

When we arrived we was waited on with whatever we wanted we were a party of six we all had a full body massage, facial, manicure and pedicure was sooo relaxing. The food was small portions but nice. Very clean jacuzzi, sauna, pool. Very good and would definitely go again.

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Lovely day

Frances Keogh, Harlow

This is the fourth time we have been back and again had a lovely day.. Well spaced treatments, attention to detail, staff very friendly and professional

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Total relaxation day

Nicky Clarkson, Cambridge

We had an amazing day - it started with a coffee whilst we pre-ordered our lunch and completed the paperwork, then a wonderful facial followed by a full body massage. Next was lunch - 2 courses including home-made burgers and chips which were delicious! After lunch we had a snooze by the pool before our manicure and pedicure to end our perfect day.

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Perfect relaxing Day

Katy Lubbock, Suffolk

My friend and I hadnt seen each other for over a month and our day spent at Clarice House Health Spa was the perfect way to catch up with some indulgent pampering thrown in! The day started with us being welcomed into the beautiful dining area where we leisurely chose our lunch menu over a delicious latte - there was so much choice it took us quite a while! Once that was complete we were shown through to the changing area and everything was exceptional.

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Comfortable and friendly

anne woollacott, essex

My daughter and I enjoyed our day very much. The staff were very helpful and friendly. The food was delicious too.

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It was supurb

Ellerton, Burwell

We had a fantastic day at Clarice House Health Spa. All Staff were very friendly and helpful. Premises very clean, swimming pool a good size for a decent swim. All our treatments were a delight and it was great to have the treatment together with my partner. We just did not want to go home as we were so chilled. We thoroughly enjoyed the lunch half way through the day. All in all a successful day and we will be back. Thanking you all. Elly Ellerton and Keith Fountain.

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Fantastic relaxing day

Frances Keogh, Harlow

A very relaxing day started with a wonderful breakfast. The quality of treatments were fantastic and the staff were very professional and friendly. The lunch was superb and the staff were very attentive. The atmosphere encouraged you to relax and enjoy the whole experience, felt very mellow by the end of the day and next time will look at staying overnight.

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60th Birthday Celebration

Linda Walker, Essex

My 60th Birthday treat from my sister plus 4 girlfriends.Excellent value for money, 2 for price of one internet bargain including lunch.Having researched for days and wanting value for money all agreed was the best choice.Would highly recommend and hope to visit again with no other reason than just for the whole experience.

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Wonderful day

Hilda, Suffolk

A whole day of pampering, 4.5 hours of treatments, delicious 2 course lunch and lots of time to lay around the wet area of the spa. I was able to get a much better deal booking through SpaSeekers than I could booking direct with Clarice House. Thank you.

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outstanding

clare lightfoot, yaxley

I got together with my mum, sister and best friend to celebrate my fortieth birthday and it was the best day. The staff were all friendly and welcoming and the treatments let the stresses and strains of everyday life slip away, they were well spaced out so we had time to enjoy a coffee and some cake in the lovely conservatory. We also had plenty of time to enjoy the Jacuzzi and swimming pool.

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Heavenly

Sandra O'Donnell, Great Waldingfield

From the moment I walked through the imposing and elegant front door I entered another world, a world of taste, splendor, and sheer luxurious comfort. When I was introduced to my room and the door opened in front of me, the sight took my breath away, I was lost for words as I took in the sumptuous style and appointment. Meal times offered me a new world of wonderful temptation with a menu that made choice the hardest task I faced during my stay. Watching as other guests received their chosen meals I frequently changed my mind, and the fine quality of the meals I chose was superb. My chosen treatments were sheer bliss, a welcome relief from the stress of my high pressure lifestyle, a wonderful chance to relax and unwind. My only complaint was having to return to normality at the end of my stay. Will I be back? Do you really need to ask, of course I will, I can't wait till the day arrives.

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Fab Day

Deborah, Suffolk

A fantastic day and value for money. We went for the full spa day with lunch. Can’t recommend enough. I intend to go back with my husband for a weekend.

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absolutely fantastic

Carrie Meeks, St Neots, Cambs

My Mum and I really enjoyed the spa day. Treatments we had were full body massage (best Iv ever had) facial, pedicure and manicure. The food was also delicious and of a good quality with great portion sizes. Staff went out of their way to help us and were informative and friendly. Swimming pool area was clean and pool was a good temperature.I would definitely go back and will recommend to friends.

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Fabulous experience!

Honeybull, Suffolk

We booked a Deluxe Pamper Day which was amazing! The venue, treatments and food were fabulous! We loved it so much we're booking again!

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Exceptional Value

Mr Russell, Ipswich

I booked the Spa day as a birthday present and we both had 3 1/2 hours of treatments which were first class. The staff were very friendly and the food was exceptional and would not have looked out of place in a Michelin star restaurant. My only criticism is that there were not enough hours in the day to relax by the pool as well!

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Relaxing and pampering

Janet Strellis, Suffolk

A lovely place, good treatments. The restaurant was good and food choice well thought out.

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What a day!

Patricia Fox, St. ives cambs

There was four of us that went on the spa day, we all had a fantastic day, so much so we did not want to leave to go home. Can not wait for the next one!

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Pure relaxation and rest

Sally Collins, Saffron Walden

Wonderful setting. Superb treatments and professional service at all times. Tasty lunch. Came home feeling totally relaxed and ready to face a new day.

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Supurb value for money

Bridget Crow, Suffolk

My husband and I spent all day at this lovely spa and had 3 1/2 hours worth of treatments each. They were carried out in a relaxing double room, by really lovely therapists who took their time, and did very thorough treatments (I'm a beauty therapist and know good therapists!). The pool area had plenty of loungers and a powerful Jacuzzi, plus a good size steam room and sauna. As part of our package we were also served a super two course meal from a comprehensive menu in the stylish restaurant. The building itself is beautiful and very restful and the gardens apparently huge, (although we were too busy relaxing inside to appreciate them). We shall definitely go back again.

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Fabulous day!

hayley parker-colman, swaffham

Wonderful day! Location lovely, staff very friendly and helpful, food delicious & treatments and amenities spot on!! Would recommend and intend to return very soon!

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Fantastic Experience

Dan Morton, Manningtree

A truly delightful venue. The facilities and the food were first class. Treatments were excellent. Will definitely return.

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Ticked all boxes

joyce jacobs, suffolk

It was a dreary day, but that all changed as soon as my friend and I walked through the door and was greeted with a very happy smile, and he then guided us through to the awaiting lady at the desk. At the desk, we were then guided through the procedure and was shown where we could sit and relax while filling in the forms needed to proceed. As we did this, a waiter came to us and we ordered tea and toast...what a start to our day. The ambience was just perfect with its comfortable old style furnishings befitting to this old mansion. It was warm and cosy but also with good flattery lighting. The best was yet to come.......huge swimming pool, not just a play pool and our 3 treatments were second to none, with delightful young ladies who were very friendly but professional. Lastly, our lunch was amazing! Fine dining and my chosen glass of very good house Merlot topped our day.

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perfect pamper

Pam Armstrong, Suffolk

This was the second time my sister & I had visited Clarice House, Bury St Edmunds & it was the same blissful experience as the first time. This has got to be the most perfect way to spend a day & we can't wait to come back again. The staff are very attentive & friendly and they complete the whole ambiance of the day.

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Fantastic relaxing day

Tracey read, cambridge

I brought my sister and her friend a spa day for there 40th, they said it was the best thing they have ever done, the staff, surroundings, food was off such a high standard, highly recommend.

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exellent

maureen pettengell, cambs

Our day was perfect from the start.We found the staff warm, friendly and professional.The treatments we had were booked for us as this was a package.We both had a great time.

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SPA Day for Two

Mary Heffernan, Cambridge

The SPA Day for two was a birthday present for my best fried and it certainly exceeded our expectations in all areas. It was well organised and the staff were lovely and really helpful. The treatments we received were fabulous started with a full body massage, a facial , pedicure and manicure. In between treatments we made use of the excellent Spa facilities (hot-tub, sauna, swimming pool etc). We had a really good quality two course lunch too. We both felt really relaxed & pampered by the end of a wonderful day as we strolled to the car to head home without a care in the world. We will definitely go back to Clarice House and highly recommend it to others. Having experienced other SPA days this certainly was one of the best.

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Reeeeeemm

KELLY AUSTIN, CAMBS

Had a wonderful day with my sister. It was a Xmas present from my Dad. We enjoyed every second, the treatments were lovely, the service was briliant, the food was scrummie yummie!!!!

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Very relaxing and professional

caroline stevens, haverhill

I stayed with my sister for a two night stay which included breakfast, evening meals and two treatments: aromatherapy facial and pedicure. The atmosphere on arrival was friendly, informal but professional. The overall condition of the spa, bedrooms etc was excellent. The treatments were excellent and the staff friendly and professional. The restaurant was beautifully decorated ; the service and food was of a very high standard. I have no criticisms, just note that it would be useful if the rooms had a bottles of water as well as tea/coffee, and may be some Earl Grey tea bags aswell! We would definitely come again.

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Great day

Fiona Norman, Lincolnshire

A very enjoyable day out. We especially liked the fact that we could have some of the treatments in a joint room.

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Spa Day at its Best

Ann Rix, Norfolk

Friendly and made to feel very welcome. Staff friendly and informative. Treatments wonderful - especially liked the facial, Relaxing atmosphere in beautiful setting. Looking forward to returning asap.

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Fulfilment for a day

Hutchison, Newmarket

Its a lovely to spend the day fully relaxing and get away from the everyday life and to be looked after by courteous staff ,we have already booked in for the next time - Thanks Kerry Hutchison

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Great, relaxing spa

Rachel Nelson, Kings Lynn

The whole experience was fantastic, this is the first time I had been to a spa and it couldn't have been better. The staff were friendly, very laid back and generally there was nothing to stop you relaxing completely. The rooms were very clean and quite big, the only problem sometimes was that the cold water ran hot but that did not put us off. The food was really good and there was plenty of it. I would definitely recommend this spa for a thoroughly chilled out treat.

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Day of Bliss

Sheila Mills, Norfolk

The whole day was really relaxing. My friend and I are normally quite self conscious, but were made to feel special. The beauticians were all very friendly and professional. My only criticism would be that whilst I was having my full body massage I could hear staff outside the door speaking at full volume the whole time which made it difficult to concentrate on the music and the overall atmosphere. The lunch was first class and once again the staff very friendly, which again put us both at ease. The swimming pool and other leisure facilities were really good and not too crowded, which for me is very important. I was surprised to have to pay for the slippers and a deposit for the robes. My day was a gift and my husband said that this was not made clear to him at the time of booking. But this did not take away any of the enjoyment and we cannot wait to repeat the experience.

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Excellent day

Teresa Hillyer, Northamptonshire

Arrive in plenty of time, take a book and do something really relaxing afterwards.

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Lovely relaxing day

Kathryn Holmes, Saffron Walden

I spent the day at Clarice House with my daughter on one of the luxury pamper days which included three treatments each & lunch. The day was really good value for money on the 2 for 1 special offer and we both felt like we had been on holiday for the day. All the staff were very welcoming & the treatments were of a good standard. I would definitely visit this spa again.

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Lovely and quiet

teresa hardiman, buntingford

The hotel spa was great value as we had a buy one get one free; the food was great as always. The spa its self was busy, but it is a small spa so you don’t feel like it’s a cattle market bustling though. The hotel is nice and quiet, as there are only 12 rooms it feels exclusive. I must say we have been coming to this spa for 10 years since it first opened and feel the rooms are quite tired now and are in need of a make over. As the price for a 1 night stay for 2 is the best part of £270.00 I think they can afford to re-decorate the rooms. But as I said, through SpaSeekers we got a deal for 2 for 1 which meant we only paid £135.00, so was really great value. We will be going back as we enjoy this spa and the food is very good.

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A great Day

Janice Margaret Pedgrift, Nr Woodbridge

This was a thank you to my friend for looking after me following an operation. We had a lovely relaxing day. The whole atmosphere was friendly but efficient, including all the therapists. The setting is marvellous and food good. Just sorry we didn't have time (or the weather) to explore the beautiful grounds. Can’t wait to repeat the experience.

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Brilliant, relaxing experience

Gemma Westley, Cambridge

I had the spa day experience bought for me for my 21st and I couldn’t have asked for anything more. The experience was luxurious. Beautiful building, delicious food and amazing pampering treatments. Staff made me feel welcome and I would definitely recommend it. I came away feeling relaxed and revitalized.

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What a fab day!

Gaynor Curry, cambridge

2 for 1 Pamperday; what a fantastic day! I went with my daughter for a birthday present, the whole day was amazing! Our treatments were at the same times and for our massage and facial we were in the same room which was really fun! We were given a 3 course lunch which was gorgeous, but not really necessary as we were keen to back to the Jacuzzi. We would have been happy with a sandwich but I am not complaining! This offer was brilliant and can't wait to do it again!!

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A beautifully restored mansion provides the setting for indulgent days and spectacular nights. Bannatyne Spa Hotel Bury St Edmunds offers the convenience of being close to an iconic town while remaining nestled in a spectacular woodland setting.

A wonderfully warm Suffolk welcome is ready and waiting to be enjoyed here, so clear the schedule and get ready for luxury. Whether you’re here for a few hours or a few days, we feel sure that you’ll fall in love with the place.

Luxury in the Loft Spa Day

Days available:

  • 1 treatment, up to 2 hours 30 minutes
  • Specialist smoothie on arrival
  • Lunch from the Spa Menu
  • Full use of the leisure facilities
  • Complimentary spa bag which includes robe hire and slippers to keep
  • Arrival from 9am

 

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Spa Overview
Towel robes provided Spa bags can be hired for £20 per person - £10 per person will be refunded
Length of pool 20m
No. of treatment rooms 10
Max no. in group 8
Lockers available Yes
Product house Elemis and Leighton Denny
Dual treatment rooms Yes
Minimum age 18
Dress for lunch No
WIFI Yes
Hotel Overview
No. of bedrooms 13
Check in time 14:00
Use facilities before check in time No
Dress code Casual more formal for dinner
Disabled access Yes
Car parking Complimentary

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