Booking was easy and effective. Information about location and the spa experience was clear on the website. A useful booking confirmation pack was received in good time for the visit.
Staff at Wood Hall were very attentive, friendly and smiley. They endured we had everything we needed including altering the time of afternoon tea to suit us. The facilities were clean and of a very good standard. We used the spa but not the gym. The treatments were great. We knew what time we were expected for treatments. The therapists were friendly, warm and skilled at what they were doing. The afternoon tea was delicious and we came away having had a lovely pampered and relaxing day.