Booking with SpaSeekers was extremely quick and easy. The facilities were excellent with a good choice of thermal experience rooms. The indoor swimming pool was clean & a good temperature for swimming. The poolside foot spas & multiple heated loungers were a nice addition to the main pool area. The separate external vitality pool was heated to a a good temperature & the jets nice and strong. Although you are provided with disposable 'towel slippers' I would recommend taking your own flip flops as I saw a number of guests slip wearing the shoes provided which had no grip on the wet floors. My husband & I purchased a 'lovers' package & the spa were able to accommodate us in their dual treatment room. We both thoroughly enjoyed a facial & massage. This is the second time I have purchased a spa day at the Menzies Hotel Stratford and plan to return again later this year. We also enjoyed an overnight stay in the hotel. I would not hesitate recommending this spa to my family and friends.