When we arrived we were told they were one therapist down due to sickness and that one of us would have to miss one 30 min treatment (which we decided was me). Sophie was in charge and coped with everything under extreme pressure excellently. She was always pleasant and calm. The spa centre was the best I have been too so far, the hydro pools, hot stone beds and foot spas were lovely. The inside relaxation area was excellent, especially the hot stone bench room with relaxation lights.
I would like to send a big thank you to Sophie for making our day, although it started badly with their staff problems (which they could not avoid) excellent in every way. Thank you.