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Macdonald Berystede Hotel & Spa 
Ascot, Berkshire
| Review this spa.
The secluded Macdonald Berystede Hotel and Spa in Ascot looks just like an adorable French Chateau, complete with pretty turrets, The spa won't disappoint any avid spa-goer, with a relaxing thermal suite with an infra-red rock sauna, salt therapy, aromatherapy steam room, sensation shower and stimulating massage shower.
Water babies will love the 18 metre pool and outdoor hydrotherapy pool which overlooks some beautiful landscaped gardens.
There are six beauty suites in the spa, with Decleor and Carita treatments to choose from, as well as two nail bars and a relaxation suite to enjoy afterwards.
What's not to enjoy?
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1 Night Romantic Escape Spa Break
Treat that special person in your life to a night of relaxation and pampering in this beautiful location and re kindle those flames! Romance starts on arrival with Champagne and Strawberries in your room and then you can do as little or as much as you like - sneak for a session in the sauna or steam room, enjoy a leisurely swim, relax and unwind in our stunning relaxation suite and then enjoy a delicious evening meal in the restaurant or even in your room if you prefer to continue your night of romance.....
Includes:
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from £125.00 per person
How to buy: Restrictions:
Buy as gift voucher Leave Spa vouchers open dated and receive a FREE Gift Pack.  |
Also includes
- Breakfast served in our restaurant or a room service menu can be served in the room
- Healthy lunch served with a beverage
- Full use of the leisure facilities during your stay
- Complimentary use of towel, robe and slippers
- Complimentary car car parking
Buy as gift voucher
Leave Spa vouchers open dated and receive a FREE Gift Pack.
Leave Spa vouchers open dated and receive a FREE Gift Pack.
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Here is a snap shot of facilities available at Macdonald Berystede Hotel & Spa, Ascot Facilities
Hotel Overview
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Spa Overview
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Photo Gallery of Macdonald Berystede Hotel & Spa, Ascot
Spa
Swimming pool
Hydro pool
Restaurant
Spa
Swimming pool
Terrace
Lounge
Cuisine
Cuisine
Bedroom
Bedroom
Exterior building
Exterior building
Beauty salon
Gym
Relaxation area
Guest reviews for Macdonald Berystede Hotel & Spa, Ascot
Overall spa rating
Guest rating: 12/15from
13 reviews
13 reviews
Breakdown
| Service of staff & quality of treatments | |
| Condition of spa and overall cleanliness | |
| Overall satisfaction | |
Guest recommendation
12
| 1. Jade Woodward, Berkshire | January 2012 | |
I`m not one to complain, but... I am most definitely not one to complain, and am normally very reserved, however I do not think me and my partner have had a worse weekend anywhere...to the point where we actually couldn\'t wait to leave! Firstly I\'ll note down the good points - The staff were polite, the champagne in the room was nice and the outside Jacuzzi was great. Now to the bad points, My \'30 minute\' treatment lasted 10minutes. The food was served cold. Our food order was taken 15mins before our drinks order, we had already finished our starter and our mains had arrived, before we were told the wine we had ordered was not in and we had to choose another drink! This was after sending the mains back once already too! As a spa break, I wasn\'t expecting to come away from the whole experience more tense and stressed than before I went! |
Service of staff & quality of treatments
 Condition of spa and overall cleanliness
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Guest rating 7/15 |
| 2. Denise, Ashford | July 2011 | |
Fantastic Day I visited the Berystede with 2 friends at the end of July on a Supreme pamper day. The staff were very friendly and the service we received great. The treatments were very relaxing (full body massage, facial, body exfoliation and mini mani & pedi). We also used the pool, sauna, steam room, hydro pool and relaxation room.Lunch was included in the price of the day, and looked and tasted great. It was their ready & waiting for us at the time we had arranged. If lunch isn\'t included in your choice of package you would be in for a shock at the price on the menu (so be warned).3 very happy and relaxed ladies left the spa after 6 hours of pampering. Looking forward to the next time. |
Service of staff & quality of treatments
 Condition of spa and overall cleanliness
Overall satisfaction
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Guest rating 15/15 |
| 3. Shakira Mehmet, Slough | January 2011 | |
Not the best The girl giving our treatments was great, but the approx time for treatments was really approx, i.e. shorter than mentioned online. The food was not the quality you would expect, and it took 45 mins to provide a cold salad and cold sandwich. The price we paid was too high for this level of service. |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
Overall satisfaction
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Guest rating 10/15 |
| 4. Gemma Clements, Peterborough | November 2010 | |
1st class treatments The spa treatments were amazing and the staff were welcoming. The \'relaxation room\' is not that relaxing as staff are in and out getting water for clients. Outside hydrotherapy pool is a winner. |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
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Guest rating 13/15 |
| 5. Martina Doherty, London | October 2010 | |
A fantastic relaxing experience There is no option for the Marriot Hotel, County Hall, and London where I had my spa, so please ensure my comments are related to this. This was a deluxe pamper day with my sister who came over form Ireland especially for the occasion. The whole experience was fantastic from start to finish with the exception of the lunch. Despite having our order already placed, we had to wait 35 minutes for it to arrive; although the staff were aware that we had treatments booked for 1.30, and serviced other \'paying\' customers first - so it was a disappointingly rushed affair. The spa and the facilities however made up for that - the staff were very friendly and despite not being a hotel guest didn\'t in any way make us feel like we were bargain-hunters with a treat for a day. My favourite part was the swim in the pool to start and the full body massage - I slept particularly well that night! |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
Overall satisfaction
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Guest rating 15/15 |
| 6. Niki Swan, Camberley | October 2010 | |
thoroughly enjoyable spa day Excellent day, very relaxing. The treatments were excellent, the facilities were great and the lunch was very tasty would certainly recommend this venue to friends |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
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Guest rating 15/15 |
| 7. Sarah Vaughan, Ickenham | January 2010 | |
very good facilities We all thoroughly enjoyed the spa experience at this hotel. The hotel was very nice alongside the treatments and the facilities. The only downside was that the water in the swimming pool was very cold " I would definitiely recommend this hotel - the food was very good although it would have been nice to have sat in the restaurant . The staff were very friendly and helpful. |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
Overall satisfaction
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Guest rating 12/15 |
| 8. hayley russell, twickenham | November 2009 | |
Nice & Relaxing My spa day was my Hen do, so there was 6 of us looking forward to a bit of pampering!A couple of the girls decided to have breakfast at the hotel prior to going downstairs to the spa. The girls were charged £13.50 each for poached eggs on toast! We questioned the price and was told that breakfast is a fixed price whatever you ate!!! The waiting staff gave us the feeling that we had caused some disruptionWhen we went down to the Spa, we were greeted by the girls who were all very pleasant throughout our time there!!We loved the outdoor pool!! Very entertaining in the wind and rain!!!!Lunch was lovely. We were told we would be eating in the resturant but upon arrival we were ushered away to a lounge area and to sit on small leather stools to eat our lunch. #it wasnt the most practical!!Overall the the spa was fab and would return for another dose of pampering but would think twice about going to use/stay at the hotel. |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
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Guest rating 12/15 |
| 9. Amanda Tarrant, Northolt | October 2009 | |
Fantasic!!!!!!!! From when we arrived the staff were so fantasic and make us feel very relaxed and comfortable. Even the lunch was brillant and offered a wide choice.The spa treatments were also great and wished i had more time there. I will most certainly go back. |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
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Guest rating 15/15 |
| 10. Laura, Berkshire | September 2009 | |
Lovely spa, poor service. The facilities at the spa are excellent and we thoroughly enjoyed that aspect of our day. Unfortunately, the quality of the treatments could definitely be improved and a better customer service is needed. |
Service of staff & quality of treatments
Condition of spa and overall cleanliness
Overall satisfaction
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Guest rating 10/15 |
12
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