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Good, could have been better
I should start off by saying that the staff were very nice here and the treatments were very enjoyable. However (admittedly in no fault to the spa) one of the two therapists was ill when we arrived for our spa day, and we were told it would be best to rearrange the booking. This was not possible for us, so the therapist tried to find an agency replacement. We were told to enjoy the spa facilities in the mean time, which were nice enough, and a replacement therapist was eventually found. However, the whole thing put a bit of a blight on what was supposed to be a lovely and relaxing day, and instead was a stressful and upsetting morning, with some (again, nice) treatments in the afternoon. The only other comment about the treatments - my friend said that her therapist (the agency replacement) didn't ask her anything about her skin type or allergies for the facial, something we both felt was quite basic and important!As I say, not the fault of the spa, or Spaseekers (who were so helpful and nice) but not a great spa day over all.
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The Kensington Close Hotel Spa, KensingtonLondon, London United Kingdom |
- Hotel Description
- Hotel Facilities
- Relaxing & Pampering
- Excercise & Activities
- Attractions
Service of staff & quality of treatments
Condition of spa and overall cleanliness
Overall satisfaction
- Yes
- 15
- 3
- 18m
- No
Description
The Kensington Close Health Club membership gives you a place between work and home that you can use for relaxation, energising or just some time for yourself. The Health Club is a tranquil hideaway in the heart of Kensington where you can come and swim, workout, relax in the whirlpool or sauna, and cleanse yourself in the steam room or let our Beauty Therapists pamper you.Highly trained, friendly staff ensures that you get the most out of your membership. Free fitness assessments and gym exercise programming is available to help you meet your fitness goals. Personal Trainers are also available if you want some extra motivation.
Relaxation & Pampering
Walk into a world of complete sensory heaven, where time is left at the door and a new journey begins. Rediscover your senses, rest your mind and breathe freely as you step into our temple of touch and exquisite aroma. Our qualified Beauty Therapists use the Elemis range of products - Natural ingredients based on essential oils, plant extracts and Chinese herbs. Journey through the ten cultural touches during a sequence of massage movements influenced and inspired by an exotic blend of cultures and techniques…. Hawaiian Lomi Lomi Massage Chinese Tui Na Thai Massage Balinese Massage Indian Ayurevedic Middle eastern Swedish Massage Reflexology Japanese Shiatsu
Exercise & Activities
A wide selection of studio class’s run throughout the day for all ages and levels of fitness, ranging from high impact to relaxation and yoga. Some are specially design to fit in during your lunch hour. You receive excellent tuition as well as being motivated and encouraged to exercise effectively. Alternatively, work out in our fully equipped gymnasium. Non-members are also welcome to attend classes for nominal fee. Please be advised that bookings should be made in advance in order to secure a place.
Unique Attractions
The pool offers you the chance to relax or to increase your fitness levels in one of the largest Health Club pools in the Kensington area (18m x 8m). We also provide swimming lessons and aqua classes, which can be booked at our reception desk.
Facilities
The club boasts: · 18m swimming pool · Sauna and steam room · Whirlpool · Solarium · Body fitness studio · Health Spa Treatments · Fully air-conditioned gym · TV / Stereo music in gym · Private car park · Internet facilities · Two restaurants and bar · 550 bedrooms – Air conditioned · Friendly qualified staff
Description
The Kensington Close Health Club membership gives you a place between work and home that you can use for relaxation, energising or just some time for yourself. The Health Club is a tranquil hideaway in the heart of Kensington where you can come and swim, workout, relax in the whirlpool or sauna, and cleanse yourself in the steam room or let our Beauty Therapists pamper you.Highly trained, friendly staff ensures that you get the most out of your membership. Free fitness assessments and gym exercise programming is available to help you meet your fitness goals. Personal Trainers are also available if you want some extra motivation.
Relaxation & Pampering
Walk into a world of complete sensory heaven, where time is left at the door and a new journey begins. Rediscover your senses, rest your mind and breathe freely as you step into our temple of touch and exquisite aroma. Our qualified Beauty Therapists use the Elemis range of products - Natural ingredients based on essential oils, plant extracts and Chinese herbs. Journey through the ten cultural touches during a sequence of massage movements influenced and inspired by an exotic blend of cultures and techniques…. Hawaiian Lomi Lomi Massage Chinese Tui Na Thai Massage Balinese Massage Indian Ayurevedic Middle eastern Swedish Massage Reflexology Japanese Shiatsu
Exercise & Activities
A wide selection of studio class’s run throughout the day for all ages and levels of fitness, ranging from high impact to relaxation and yoga. Some are specially design to fit in during your lunch hour. You receive excellent tuition as well as being motivated and encouraged to exercise effectively. Alternatively, work out in our fully equipped gymnasium. Non-members are also welcome to attend classes for nominal fee. Please be advised that bookings should be made in advance in order to secure a place.
Unique Attractions
The pool offers you the chance to relax or to increase your fitness levels in one of the largest Health Club pools in the Kensington area (18m x 8m). We also provide swimming lessons and aqua classes, which can be booked at our reception desk.
Facilities
The club boasts: · 18m swimming pool · Sauna and steam room · Whirlpool · Solarium · Body fitness studio · Health Spa Treatments · Fully air-conditioned gym · TV / Stereo music in gym · Private car park · Internet facilities · Two restaurants and bar · 550 bedrooms – Air conditioned · Friendly qualified staff
| Spa Package Deals | Length of stay | Treatment time (PP) | Use of leisure facilities | Inclusive meals | Prices From | |
|---|---|---|---|---|---|---|
| GROUP PAMPER DAY - Save £5 buy online. Free shipping. | day | 1 hr | yes | lunch | £90.00 |  |
| MINI PAMPERDAY - Save £5 buy online. Free shipping. | day | 1 hr 30 mins | yes | lunch | £110.00 | |
| MENS PAMPERDAY - Save £5 buy online. Free shipping. | day | 1 hr 30 mins | yes | lunch | £110.00 | |
| DE LUXE PAMPERDAY - Save £5 buy online. Free shipping. | day | 2 hrs 30 mins | yes | lunch | £140.00 | |
| SUPREME PAMPERDAY- Save £5 buy online. Free shipping. | day | 3 hrs 30 mins | yes | lunch | £170.00 | |
| MOTHER & DAUGHTER PAMPERDAY - Save £5 buy online. Free shipping. | day | 1 hr 30 mins | yes | lunch | £205.00 | |
| THE LOVERS PAMPERDAY - Save £5 buy online. Free shipping. | day | 1 hr 30 mins | yes | lunch | £205.00 | |
| Monetary vouchers for this spa | £25.00 | |
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Martha Ashby, LondonJanuary 2010Guest Rating
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Maura Healy, Riverside, IL, USANovember 2009Average treatments friendly staff
The treatments were average. The massage was ok. Compared to other massages it wasn't the best. The facial was the highlight of the afternoon. It was relaxing. The file and color was chipped by the next day. The staff were nice and the facility was clean.Guest Rating -
Orley Granot, LondonJanuary 2009So professional
My therapist was extremely professional both in welcoming me to the Spa as well as doing the actual treatments. I was lucky to have a facial, pedicure, manicure (file and polish) and full body massage. All treatments were done to a high standard, however I would have preferred to not have my face mask on whilst having my pedicure and manicure. I would recommend this place to others.Guest Rating