The spa day was for a friends birthday. The booking process was easy, and on arrival the staff were friendly and attentive.
As the title states the therapists were excellent, having just the right amount of conversation in the correct places during the consultation and treatment phases, and treatments were very enjoyable.
However, other spa guests used their mobile phones where it was clearly signed as mobile free zones, which impinged upon the relaxation and enjoyment of what should have been a tranquil day.
Whilst it is appreciated that policing mobile phone use is difficult, staff walked past people on phones without challenging them and this was viewed as somewhat disappointing.
It is a pity that other guests did not deem it polite to accede to the spa requests regarding phone usage and this could have been a 'one off day' due to their inconsiderate behaviour.
However, the rest of the day was excellent so a second visit is required to ascertain whether this is normal.