My friend and I visited the Mercure Norton Grange Spa in January (a great time to go - the Spa was lovely and quiet on the day we visited!). We enjoyed the refreshments area where you could help yourself to a cup of tea, cold water and fruit whenever you wanted to. We also enjoyed the relaxation room - a lovely place to relax anytime you choose. We made full use of the pool and spa facilities and swimming pool. The afternoon tea was delicious - overall a fantastic day. We came away feeling like we had really been able to 'get away from it all' and plan to return again as soon as possible!