All the staff were friendly and extremely helpful. Our treatments had been booked for the afternoon, allowing plenty of time from 10am to 1:30pm for chatting and relaxing, in the various spa rooms and pool. Lunch in a box at 1:30 was very tasty and certainly fulfilled our expectations. We were able to help ourselves to both hot and cold drinks - in the treatment and relaxation area. In our group we all opted for a massage and facial - both very relaxing and professional. We came away feeling pampered and satisfied we'd had value for money.
My only criticisms are in the maintenance of the spa. Two toilets had locks missing and in odd places there were occasional cracked tiles - minor issues that could be quickly resolved.
We hope to return again.