We booked the afternoon tea spa day at the Macdonald Portal, the lovely lady arranging our booking was very helpful and listened to exactly what I wanted before recommending a spa local to us. From start to finish the day was thoroughly enjoyable the staff at reception immediately put us at ease and helped us to relax. The pool was lovely although in the late afternoon we were greeted with lots of children whom I can only assume were guests at the hotel. Whilst children don't offend us jumping in and noise levels causes the relaxed atmosphere to change slightly. The sauna was lovely as was the steam room, the aroma steam room was nothing to write home about and the infa red sauna was out of order on our visit. The complex was very clean which was nice. We opted for the full body massage and we're not disappointed the girl that saw me immediately put me at ease and was very friendly. The massage itself was lovely. We then had afternoon tea. Delightful! Sandwiches and cakes were lovely.