Very friendly staff. Had the 1 hour facial which was wonderful. Spa facilities good. Lunch was excellent. Only negatives were that there was no hot tub or Jacuzzi and in the morning there were toddler swimming lessons so not easy to relax on beds in the spa as a lot of noise from children, mums and the teacher. Not what you want especially when you are a teacher yourself and you want to get away from noise and children. Much quieter after lunch.