Booked the spa day and afternoon tea for my friends birthday as a surprise. What a fantastic day we had! It really was worth every penny. The afternoon tea was gorgeous could not fault it, the little mini cakes were to die for! It was really filling. The staff at the hotel and spa were very professional, welcoming and helpful. Nothing was too much trouble, everyone was really friendly. Facilities were spot on. I had a facial and my eyebrow shaped and tinted by the therapist Robyn, it was my first facial and I can't wait to have another it was really good felt so refreshed and relaxed afterwards. Robyn was a great therapist with a lot of knowledge, cannot fault her. My friend had a Swedish massage and said it was the best she's ever had!. Only negative thing to say is, was whilst using the spa facility's like the jJcuzzi there was kids having swimming lessons? So was very noisey which was off putting on what was supposed to be a quiet relaxed environment.