My wife bought me this as a surprise for part of my Christmas present. We left the chaos of Christmas and New Year celebrations behind and headed off for our break. The hotel was fantastic and we were made to feel very welcome. The staff were professional but still friendly and we had no problems at all. The food was lovely and the restaurant had a relaxed atmosphere with friendly and efficient staff. Our spa experience was fabulous and we both felt relaxed and pampered. We would both highly recommend this hotel and look forward to going again in the not too distant future!