Bannatyne Manchester Quay StreetManchester, Greater Manchester

Part of Bannatynes Group

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08444 77 44 77 9am - 5:30pm Mon - Fri Request a call back Send an enquiry


  • State-of-the-art-gymnasium
  • Swimming pool
  • Steam room
  • Unisex facilities
  • Group exercise studio
  • Indoor Jacuzzi
  • Sauna
Read more about this spa

Spa Location

Bannatyne Health Club
Sunlight House
Quay Street
Greater Manchester , M3 3JU

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We found 9 guest reviews for Bannatyne Manchester Quay Street, Manchester

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Poor Customer Service

Kelsea, Sheffield

Me and my cousin bought the 2-4-1 Spa Days from Spa-breaks.com for a mothers day gift. We arrived at the venue at approximately 14:10 and were asked to fill out some forms. We were advised we would be seen to shortly after but this wasn't the case. Just after 14:30 we were told we could go down to the spa to use the facilities and that we needed to be in the area outside the treatment rooms 10 mins before the treatment was due to start. As we were not shown around the venue on our arrival we didn't know where we were going and had no idea of where anything was and what facilities were on offer. We got changed and entered the facilities of the spa, there were 6 sun lounges, a steam room, a sauna, 2 whirlpools and a FREEZING swimming pool (there was a note in reception that said they couldn't regulate the temperature).There were two treatment times for our party, one at 16:15 and one at 17:00. The second treatment ended at 17:45 and we were told to take as long as we wanted. Me and my cousin showered and started to get ready around 17:50 when a member of staff started to turn the lights off. We asked why and she said we close at 18:00, we then asked if she could give us a bit off time to dry our hair but she ignored our request and carried on turning the lights off. We grabbed our things and went up the stairs, the only lights that we had for guidance were the emergency exit lights. On arrival we were never told when the spa closed or that we only had a short time to get ready when we finished. We expressed our disappointment on our spa experience as we were leaving but all the staff could say was 'bye', they were not at all apologetic and Bannatyne's customer service skills were appalling. We would never return to this spa as we felt more stressed than when we arrived.

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Fabulous Spa Day!

Amy, Manchester

I booked a Spa Day here as a surprise for my sister's birthday.We had a lovely time in the pool area, Jacuzzi, steam room before having two treatments each then using the facilities to get showered and dressed up for an afternoon of shopping in Manchester.Staff very friendly.No complaints and would definitely go again!

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Lovely Relaxing Experience

Hannah Fuller, Isle of Man

My partner and I thoroughly enjoyed our 'wish upon a spa for two' day. We both left feeling like we were floating we were that relaxed. The staff were very friendly and the treatments were lovely and relaxing. We will certainly be coming back for more on our next visit to the uk! Many Thanks,Hannah Fuller & Peter Birchenough

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Helpful, Relaxing, Worth it.

william brown, chorley

Well, we set off on the morning of our Spa Day, and as things would happen... yup, car trouble :( sad times.. one phone call to the spa and a very quick explanation later and we had our booking changed to later that day :) winner.. the staff on the phone were very helpful on the phone, and upon arriving even more so.. the staff at the resort went beyond what you may expect and in a refreshing way, made you feel all so welcome and as if you were meant to be there, so not just for the people that are better than little me who had to call the AA a few hours earlier.. Both me and my other half had the most relaxing day and the pool was nice, sauna was hot hot hot, steam room was.. well, steamy and the Jacuzzi was very relaxing.. the Gym that you can view from the pool looked very good, although I didn't try it, and the head and back massage was amazing.. We loved it and we will be back :)

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Absolutely Fab

Katy, Manchester

A well deserved wonderfully relaxing day. The facial I had was superb and what was nice about it was my friend was able to have her treatment in the same room at the same time she had the back shoulder and neck massage which was also fantastic. You certainly didn't feel like you were in the middle of Manchester. Highly recommended (this is the second time I've been for a pamper package here).

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Showing 1 to 5 of 9 results


About this Spa

The place

Set within a state of the art health facility, the Bannatyne Spa Manchester provides all the facilities you could need for a relaxing and enjoyable Spa Day, from top of the range treatments and skin care to the fantastic Gym, Aerobic Studios, Swimming Pool, Sauna, Steam room and Jacuzzi. Relax or take a nap in our tranquil relaxation room with mosaic tiled beds and our dual treatment room is perfect for couples where you can both enjoy blissful spa treatments! Bannatyne Spa Manchester will leave you feeling relaxed, refreshed and pampered.

The spa

Relax the mind and soothe the spirit. Our Spacious therapy rooms provide a warm, calm and inviting environment a world away from the noise, stresses and strains of modern life enabling you to relax and unwind. Our treatments range from manicure's and pedicure to the latest in spa trends such as the amazing Chocolate Treatment and Deep Tissue Bamboo Massage.

The workout

As well as the state of the art gym equipment, Bannatyne Health Club Manchester provides an exhaustive programme of classes to suit all age ranges and fitness levels, from Yoga to Zumba and Aqua to Spinning. Everyone will find the perfect stress relieving workout.

The food

We offer a lounge area which is perfect for sitting, chatting and relaxing after your spa treatments where you can purchase drinks from the vending machines.

Spa Overview
Towel robes provided £3.00 hire charge for a spa bag to include robe, slippers and towel
Length of pool 20m
No. of treatment rooms 6
Max no. in group 30
Lockers available Yes
Product house Elemis and Leighton Denny
Dual treatment rooms Yes
Minimum age 18